Nur Dasa Septian

Customer Development Specialist at Paramatech Indonesia
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Contact Information
us****@****om
(386) 825-5501
Location
Indonesia, ID
Languages
  • English -

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Bio

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Credentials

  • Microsoft Excel For Financial Report Analysis
    -
  • entrepreneurship
    -

Experience

    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Development Specialist
      • Jan 2021 - Present

    • Indonesia
    • Software Development
    • 200 - 300 Employee
    • Support Lead
      • Aug 2018 - Dec 2020

    • Netherlands
    • Software Development
    • 700 & Above Employee
    • Senior Ads analyst
      • Oct 2013 - Jun 2018

  • P.T. Infinite Indonesia
    • Greater Jakarta Area, Indonesia
    • IT Helpdesk
      • Jun 2011 - Sep 2013

      • Provided technical assistance to customers on inbound telephone tech support calls. • Used remote access to perform troubleshooting when needed. • Walked customers through step-by-step process for troubleshooting software and hardware issues. • Assisted customers with anti-virus programme installations and virus removals. • Responding to staff issues and requirements for a team, both face-to-face and remotely, as needed. • Used good problem-solving skills for troubleshooting problems. • Replacing and upgrading RAM, hard disks, DVD-CD drives, sound cards and network cards as required. Show less

Education

  • Universitas Gunadarma
    Bachelor's degree

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