Nur Dasa Septian
Customer Development Specialist at Paramatech Indonesia- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Indonesia, ID
Languages
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English -
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Credentials
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Microsoft Excel For Financial Report Analysis
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entrepreneurship
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Experience
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Paramatech Indonesia
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Indonesia
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Development Specialist
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Jan 2021 - Present
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Jatis Mobile
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Indonesia
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Software Development
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200 - 300 Employee
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Support Lead
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Aug 2018 - Dec 2020
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OLX
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Netherlands
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Software Development
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700 & Above Employee
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Senior Ads analyst
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Oct 2013 - Jun 2018
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P.T. Infinite Indonesia
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Greater Jakarta Area, Indonesia
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IT Helpdesk
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Jun 2011 - Sep 2013
• Provided technical assistance to customers on inbound telephone tech support calls. • Used remote access to perform troubleshooting when needed. • Walked customers through step-by-step process for troubleshooting software and hardware issues. • Assisted customers with anti-virus programme installations and virus removals. • Responding to staff issues and requirements for a team, both face-to-face and remotely, as needed. • Used good problem-solving skills for troubleshooting problems. • Replacing and upgrading RAM, hard disks, DVD-CD drives, sound cards and network cards as required. Show less
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Education
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Universitas Gunadarma
Bachelor's degree
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