Nurarifahtulasliza M.
Customer Service Representative at Finbond Heavy Machinery Sdn Bhd- Claim this Profile
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Bio
Credentials
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SHRDC BIG DATA ANALYTICS
The Institute for Statistics Education at Statistics.com
Experience
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Finbond Heavy Machinery Sdn Bhd
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Malaysia
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Machinery Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Jan 2019 - Present
- Issue Delivery Order and Part Invoice for customer· Assist in prepare service & parts quotation to customer· Daily handle and reply customer parts and service enquiry· Plan daily mechanic job out to site· Generate monthly sales report and submit to finance together with parts invoice· Collect payment from customer· Generate weekly service job report to superior· Generate monthly customer report to superior
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Administrative Executive
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Oct 2018 - Dec 2019
- Maintained and organized numerous office files· Prepare Good Received Note for stock receipts· To issue stock receiving in system· To issue MIM to charge all items related to the particular job· To issue MRM for any parts return from mechanic· Prepare Job Sheet and generate invoice for customer· Coordinate with procurement and warehouse of stock issue· Issue and return stock for mechanic· Ensure proper housekeep for all documentation· Arrange for transportation for parts delivery to customer/Branch· Any ad‑hoc tacks assign by the superior Show less
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Admin Officer
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Apr 2017 - Oct 2018
- Maintained and organized numerous office files Perform daily administrative duties - Constantly updated the company’s contact and mailing lists - Provide administrative support and office support function. - Manages office supplies - Assists in data entry - Managing basic marketing - Maintained and organized numerous office files Perform daily administrative duties - Constantly updated the company’s contact and mailing lists - Provide administrative support and office support function. - Manages office supplies - Assists in data entry - Managing basic marketing
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Education
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2011 - 2016
UNIVERSITI INDUSTRI SELANGOR
BACHELOR OF SCIENCE (HONS) MATHEMATICS WITH STATISTICS, Mathematics and Statistics -
2008 - 2011
UNIVERSITI INDUSTRI SELANGOR
DIPLOMA COMPUTER APPLICATION IN BUSINESS, Computer/Information Technology Administration and Management
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