Experience

Footlink

• Malaysia
• Retail
• 1 - 100 Employee

• Admin., Operation, & Store (AOS) Executive

  • Nov 2017 - Present

  Admin• Performed clerical tasks; documents preparation, compiling, and filing records regularly• Scheduled appointments with Citylink to proceed order deliveries• Managed office inventory and working with vendors regular supply of products• Liaised with various agents on supplying and proceed with purchased order (PO)• Scheduled meetings for office and external bodies• Provided training and supervising junior admin clerk• Operated office equipment including printers, copiers, and fax machinesOperation• Created new company’s name and updating invoice, credit note (CN), goods received (GR) notes,and delivery order (DO) regularly via SQL Accounting software• Updated product’s photos, pricing, and specification on Footlink’s website (e-shop)• Performed updating website system via OpenCart software• Familiarized with tender preparation of supplying products to government and private authorityStore• Performed stock adjustment via SQL Accounting software• Managed product’s stocks in store regularly to avoid any shortage or overly stocked• Perform forecasting inventory of each available products• Ensured compliance with policies and procedures• Optimized the store traffic storage and profitability• Checked incoming quality products and managed out-going orders• Handled damaged products and returns



Première Hotel Klang

• Malaysia
• Hospitality
• 1 - 100 Employee

• Marketing & Communication Trainee Executive

  • 2017 - Oct 2017

  • Provided advertising, promotion, and public relation support to various department• Updated property’s website and information regularly• Monitored social media platforms with respond accordingly to reviews and questions• Analyzed and prepared daily newspaper for the hotel residents• Assembled information packages for promotional events, tours and conference via brochures and catalogues• Developed marketing materials and gifts premiums• Prepared official letters, membership cards, and invitation cards for customers• Familiarized with clerical job scopes as a front desk• Organized decoration gifts for any cooperate, anniversary, and other several festivals• Involved in responding to customers queries and arranging for media briefings• Kept track on media coverage of the property• Identified any potential or problems that will affect the property’s branding



SincerelybyUs Shawls Sdn. Bhd.

• Customer Service Representative

  • Nov 2014 - Jan 2015

  • Assisted customers with complaints and enquiries• Provided several information about products and services to customers• Received orders from customers and process return• Promoted and provided well quality in products to walk-in and online customers• Performed communication with customers to promote and convince customer for place orders • Assisted customers with complaints and enquiries• Provided several information about products and services to customers• Received orders from customers and process return• Promoted and provided well quality in products to walk-in and online customers• Performed communication with customers to promote and convince customer for place orders