Nur Hannani Mat Jailani

Customer Service Officer at Andalus Corporation Pte Ltd
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Singapore
    • Education Administration Programs
    • 1 - 100 Employee
    • Customer Service Officer
      • Mar 2020 - Present

      • Providing accurate and appropriate information in response to customers (students and parents) inquiries. • Liaised with a range of staff from within the office including other branches, departments, organizations and external vendors • Manage payroll for Part-time staffs in the Centre • Maintain supplies inventory by checking stock and anticipating needed supplies • Preparing weekly and monthly financial report • Promoting programmes in center to encourage more applicants • Providing accurate and appropriate information in response to customers (students and parents) inquiries. • Liaised with a range of staff from within the office including other branches, departments, organizations and external vendors • Manage payroll for Part-time staffs in the Centre • Maintain supplies inventory by checking stock and anticipating needed supplies • Preparing weekly and monthly financial report • Promoting programmes in center to encourage more applicants

    • Singapore
    • Primary and Secondary Education
    • 1 - 100 Employee
    • School Programme Executive
      • Jan 2019 - Dec 2020

      • Assist and liaise with school leaders, teachers and Co-curricular Activities (CCA) Groups • Support the planning and coordination process of Co-curricular Programmes • Updating CCA, Values-In-Action (VIA) activities and enrichment programmes in the School Cockpit System • Processing annual CCA student applications and student changes in CCA • Provide administrative support in the planning and organization of other school programmes if the need arises • Manage payroll and updating of the budget of the instructors and coaches • Coordinate with external vendors for transportation Show less

    • Singapore
    • Consumer Services
    • 1 - 100 Employee
    • Teacher Assistant
      • Jan 2019 - Oct 2019

      • Assist the class teachers in class preparation and executing the weekly lesson plan • Revise lesson material with students individually or in small groups • Work with children in the classroom to promote their learning and development • Assist the class teachers in class preparation and executing the weekly lesson plan • Revise lesson material with students individually or in small groups • Work with children in the classroom to promote their learning and development

    • Program Lead
      • Jan 2017 - Dec 2018

      • Handle children from 18 months to 6 years old • Executing lesson plans for kids’ gym sessions • Educate children on the fundamentals of sports • Lead a team to proactively provide supervision and assistance to children • Handle children from 18 months to 6 years old • Executing lesson plans for kids’ gym sessions • Educate children on the fundamentals of sports • Lead a team to proactively provide supervision and assistance to children

    • United States
    • Sporting Goods Manufacturing
    • 700 & Above Employee
    • Retail Salesperson
      • Feb 2016 - May 2016

      • Provide customer service • Maintain thorough and updated knowledge on products • Able to work in fast paced environment • Achieved 100% for Mystery Shopper Programme • Achieved Excellent for Internship grade • Provide customer service • Maintain thorough and updated knowledge on products • Able to work in fast paced environment • Achieved 100% for Mystery Shopper Programme • Achieved Excellent for Internship grade

    • Singapore
    • Hospitals and Health Care
    • 700 & Above Employee
    • Porter
      • Jan 2011 - Jul 2011

      • Assisting patients • Render Customer Service to patient to ensure positive experience • Learned and understood the concepts of customer care • Assisting patients • Render Customer Service to patient to ensure positive experience • Learned and understood the concepts of customer care

    • Singapore
    • Leasing Real Estate
    • 300 - 400 Employee
    • Data Entry Clerk
      • Jan 2010 - Jul 2010

      • Administrative work • Demonstrated ability to manage common office task such as filing and record keeping • Accurately typing information into computers databases • Managed calls from agents regarding real estate property • Administrative work • Demonstrated ability to manage common office task such as filing and record keeping • Accurately typing information into computers databases • Managed calls from agents regarding real estate property

Education

  • Republic Polytechnic
    Diploma of Education, Sports and Leisure Management
    2013 - 2016
  • Institute of Technical Education
    Higher Nitec, Business Administration
    2011 - 2013

Community

You need to have a working account to view this content. Click here to join now