Experience

The Datai Langkawi
• Malaysia
• Leisure, Travel & Tourism
• 100 - 200 Employee
• Reservations Coordinator

  • Nov 2022 - Present


J&T EXPRESS (MALAYSIA ) SDN BHD

• Malaysia
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Business Development Officer

  • Sep 2019 - Dec 2021

  Worked as a dedicated Sales Representative for one of the largest courier companies in Malaysia. Ranked #1 Sales in November 2020 until February 2021 with over MYR100,000 monthly sales. Acted as liaison between J&T Express and clients to maintain customer service. Conducts presentations about products and services by focusing on optimal benefits to clients. Retained clients and extended contract with clients by addressing any issues and concern face by client to satisfied their needs. Show less



Adelia Beauty & Spa Sdn. Bhd.

• Human Resources Admin / Trainer

  • May 2018 - Aug 2019

  Develop and monitor all operation and sales SOP. Developed Monthly Training for Team Sales and responsible for monitoring team sales. Responsible for all Human Resources relate tasks, interviewing new staffs and training new team sales, tracked stocks record and Daily and Monthly Sales Records Responsible for all parcel & postage of products. Designing marketing tools. Manage competitor analysis and product competitiveness Develop and monitor all operation and sales SOP. Developed Monthly Training for Team Sales and responsible for monitoring team sales. Responsible for all Human Resources relate tasks, interviewing new staffs and training new team sales, tracked stocks record and Daily and Monthly Sales Records Responsible for all parcel & postage of products. Designing marketing tools. Manage competitor analysis and product competitiveness



Manazel Al Mashaer Travel& Services Sdn. Bhd.

• Admin Executive / Tour Officer

  • Nov 2015 - Apr 2018

  Manage market intelligence, monitor pricing and product competitiveness, market trends, competitor analysis and to increase customer base by prospecting and creating new business opportunities. Communicate with outbound agents, create inbound & outbound travel packages, promote all travel packages and assist with customer request. Request package and itinerary from outbound agent, and create packages for MATTA Fair 2016 - 2018. Leads outbound groups, responsible for all tour relate jobs. Assist Umrah department (Visa, Documentation etc) and airport duty (Airport Representative) Show less