Performance Marketer

• Apr 2022 - Present

Co-Founder

• Jan 2021 - Present

Content Creator

• Oct 2021 - Dec 2021

Copywriter

• Feb 2021 - Sep 2021

a) Writing and producing various copy across any digital platform and purpose including Facebook Ads, Instagram Ads, blog, social media, sales page, article, email, SMS, etc. and proofread each generated content. b) Crafting sales letter, copy and email based on the tone of stakeholder represented. c) Optimizing blog post for Search Engine Optimization using SEO tools, Squirrly. d) Executing in-depth market research to enable optimum conversion for digital marketing activities through Facebook Ads using short and long form sales copy. e) Brainstorming ideas and concepts for the visual and words with other members of the creative team. f) Conducting research to develop original content based on current trend for company’s branding and clients. g) Planning, monitoring, overseeing and ensuring project timeline to launch digital product or mini project. Achievements a) Made 7 converted sales letter that one of them has generated more than RM127k sales with only RM23k (5%) marketing cost. b) Successfully produced high conversion sales letter for tripwire page that brought in RM3,822 sales for a RM49 digital product within 2 months. c) Successfully produce a highly converted sales copy on Facebook Ads resulted CPL RM5.05 on average. d) Achieved targeted email marketing campaign that attracted prospects to download our digital product at 30% successful rate. e) Proficiently wrote and produced digital products such as eBook Million Dollar Kickstart, PESTA Copywriting Kickstart, Ultimate Instagram Playbook, 45 Formula Headline. f) Successfully set up from scratch digital products with team members for Sales Turbo Masterclass and Marketer Accelerator Program from market research, copywriting until launched. Show less

Assistant Technology Officer

• Aug 2020 - Dec 2020

Assistant Technology Officer – Internship Business Development & Commercialization Department a) Effectively improved licensing track record for in-house patented technology in Microsoft Excel which improved smooth workflow in overseeing and track in-house patented technology progress and performance. b) Worked closely with Finance and Law officer in overseeing the financial matter and agreement of the patented technology licensing agreement. c) Co-developed an analysis automation system in Microsoft Excel using VLOOKUP function to track the performance of Experiment Report of every startup projects in Universiti Malaya (UM) Deep Tech program. d) Succeeded analyzed UM Deep Tech project performance based on their Weekly Experiment Report, Journaling and weekly class attendance based on data input in Airtable and analyzing tool in Microsoft Excel. e) Managed all social media channels and campaigns to sustain an engaging audience experience and to increase audience satisfaction. -Achievements- a) Successfully administered data collection for licensing record and track based on the agreement signed by both entities in Excel for Business Development and Commercialization department. The Excel consist of payment due of annual fees and patent, and milestone of each patented on-the-go commercialized technology. b) Has increased UMCIC social medias engagement to 84% in a month for Facebook, and 173% for Instagram, as content creator and social media manager. Show less

Tearista & Customer Service Support

• Jun 2019 - Aug 2019

-Proficiently follows up with customers to make sure that they are satisfied with the product and service offered. -Succeeded served all products with friendly and personalized experience towards each customer. -Proficiently prepares blended and cold drinks provided by the store and reported all customer complaints to the manager. -Successfully exerts attention to detail, to meet customer needs; reports the problems as necessary and deals with the customer complaints and problems and resolves the issue as necessary. Show less

Customer Service Sales Support

• Oct 2018 - Jul 2019

-Professionally maintains customer relationships through assistance, queries, advice and guidance; identifies and recommends new product according to their tastes and preferences. -Effectively and proactively diagnose customers problems; (damage, refund claim, shipping) deals with customer complaints and problems and resolves the issue as soon as possible. -Proactively follows up with customers to make sure that they are satisfied with the product and service offered and provide feedback for continuous improvement. Show less

Project Manager

• Feb 2018 - May 2018

In the fulfillment of Entrepreneurship curriculum, we need to conduct a business competition, that include more than 100 students in Azman Hashim International Business School. The competition was to gather brilliant business idea consist of 3 significant categories which is Mobile Apps, Social Entrepreneurship and IR 4.0. The judges consist of industries expertise which evaluate the most prominent business model. My job was to make sure that the event running smoothly by coordinating with various parties such as faculty, industries and participants, planning the project, creating the schedule and timeline, supervise subordinate to execute each phase of task given, managing the budget. The crucial thing was, even the organizer (my section) need to involve in the competition. So, we need to carefully manage our time so that everything went smoothly; as the organizer and participant. Show less