Experience

Atilze Digital

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• Admin Executive Cum PA to CEO

  • Apr 2019 - Present

  -Manage the daily/weekly/monthly agenda and arrange new meetings and appointments -Make travel arrangements for CEO & staff. -Prepare and disseminate presentation deck -Prepare the quotation and and issue the cover note policy insurances -Support and facilitate the completion of regular sales reports with CRM systems.(ATILZE & ATILZE AI) -To assist project team in the preparation, monitor and follow up of tender document & contract documentation for goverment/GLC/private company. -Prepare quotation to client & prepare NDA -Collates and checks documentation within the tendering and contract process -Prepare letter for goverment/GLC/private company. -Establish and efficient filling system for all documentations for easy retrieval. -Organize company events. -Carry out any other ad-hoc duties as and when required by CEO. Show less



Makeup by Shafiza Merry

• Saujana Utama

• Business Owner

  • Jan 2017 - Present

  -Makeup service for any occasion and events. - Cover all KL & Selangor area - Outstation - transportation charges base on location. -Makeup service for any occasion and events. - Cover all KL & Selangor area - Outstation - transportation charges base on location.



Princess Kitchen

• Saujana Utama

• Business Owner

  • Jan 2010 - Present

  - Small catering up to 500pax - Malay food - For any occasions or any events - Small catering up to 500pax - Malay food - For any occasions or any events



KIPLEPAY

• Petaling Jaya, Selangor, Malaysia

• KIPLEPAY - Operation Admin & Merchant Support.

  • Oct 2019 - Mar 2020

  KIPLEPAY - Operation Admin & Merchant Support. Manage and perform merchant onboarding and merchant account creation processes. Perform daily platform administration, monitoring, maintaining and reporting. Provide administrative and business support to other team members within the organisation. Resolve merchant issues, requests, enquiries, and complaints via phone call, site-visits, emails, and other communication channels in a timely and customer-friendly manner to satisfy and retain them. Provide our merchants training regarding usage of the Kiplepay merchant dashboard, POS terminal usage and card schemes acceptance guidelines. Conduct regular on-site and off-site visits to check on our merchant’s activities to ensure smooth operations. Collect supporting documents via electronic means from merchants or e-merchants to keep as a reference for any future usage/disputes. Ability to cross sell and upsell to new and existing merchants. Prepare and submit daily activity reports for assessment. Show less



Sime Darby Plantation

• Malaysia
• Farming
• 700 & Above Employee

• Administrative Officer I

  • Sep 2012 - Oct 2018

  • To assist project team in the preparation, monitor and follow up of tender document & contract documentation for engineering projects. • Prepare and collect of purchase/collection of tender fees & tender bond - submission to treasury • Liaise with procurement department and engineer in-charge to notify the date of tender closing. • To receive/track tender opening report and tender bond from engineer in-charge. • To ensure and monitor the validity of performance bond and timely return of earnest money after award / project completion. • To monitor and update L.A • Receive, prepare & monitor contractor’s payment & claims. • Request Tax Invoice from contractor for payment purpose. • Update project tracking (shared folder) • Establish and efficient filling system for all documentations for easy retrieval. • Ensures workers are involved in the identification of ESH hazards/risks and environmental aspects/impacts and the development of controls to manage safety and health risks and significant environmental impacts. • Motivates workers to report changed work practices, hazards and environmental aspects and to comply with the procedures and work instructions provided for work tasks and ensure they are aware of the potential consequences of not complying with specified operating procedures and work instructions. • Do few P.A tasks for Head of Units.( Staff claim/attendance/traveling) • Carry out any other ad-hoc duties as and when required by manager. Show less



Sime Darby

• Malaysia
• Investment Management
• 700 & Above Employee

• Admin Assistant II

  • Mar 2010 - Aug 2012

  • Prepare new documentations to be registered by OU. • Handling client’s and rejected barcode. • Monitoring staff to do documents scanning using ES & IDC software. • Prepared and follow up all reconciliation into the system for Sime Darby Motor, Property, Industrial, and Plantation. • Checking duplicate barcode at TCP / SAP. • Prepared barcode for "Go Live" company, HR and FA barcodes. • Database and Final Recon for TCP & SAP • Attend rejection from GDMS, IFCA and Related Company. Show less



Allianz Insurance

• United Kingdom
• Insurance
• 700 & Above Employee

• Clerk NE2

  • Feb 2008 - Mar 2010

  • Prepare new registration of clients and payment for client’s claims, adjuster’s fees and handling cheque. • Appoint adjusters and make a follow up with them and clients. • Scanning and validation all relevant documents. • Handling filing, upload mail and registrations for new claim into the system. • Compiles records of insurance policies covering risks to property and equipment of industrial organization: Files records of insurance transactions and keeps calendar of premiums due and expiration dates of policies. • Perform other duties as assigned by the supervisor and manager as needed. Show less



Parkson Group

• Malaysia
• Retail
• 400 - 500 Employee

• Cashier

  • Nov 2007 - Jan 2008

  . Operating the cash register and handling cash transactions with customers . Scanning goods and collect payments . Issuing receipts, refunds, change or tickets . Redeem stamps and coupons-perform other duties as assigned by the supervisor and manager as needed. . Resolve customer complaints, guide them and provide relevant information . Greet customers when entering or leaving establishments . Maintain clean and tidy checkout areas . Memorize product locations throughout the store and be able to direct customers or make suggestions. . Keep reports of transactions . Bag, box or wrap packages . Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. . Keep the checkout area clean and orderly . Keep reports of transactions . Pleasantly deal with customers to ensure satisfaction Show less



Lliam & Co

• Metrojaya Avenue K, KL

• Sales Promoter

  • Feb 2008 - 2008

  . Assist clients who have questions about our products. . Ensure the inventory of custom sales presentation is always up to date. . Respond to complaints from customers and give after-sales support .Handle customer questions and resolve customer service issues .Work with other departments within the company to bring in additional help on creating sales presentations when needed. .Prepare daily, weekly and monthly report and check stock to ensure stock balance. .To meet sale targets of the company and ensuring that deadlines are met. . To ensure that the product presentation area is clean and organized. . Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction. . Carry out any other ad-hoc duties as and when required by manager. Show less