Experience

Capri by Fraser, Johor Bahru / Malaysia

• Malaysia
• Hospitality
• 1 - 100 Employee

• Reservations Officer

  • Jan 2022 - Present

  i. Builds business by identifying and selling prospects; maintaining relationships with clients. ii. To deal efficiently and politely with all telephone, email, internet, social media, and in-person inquiries. iii. To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly into the system. iv. To maximize revenue by converting inquiries, recognizing business prospects, and opportunities to upsell room services. v. To ensure that all work meets company standards and is according to the training given, guest preferences, booking supplements, and payment details. vi. Provide information to the guest about the hotel’s products and services, nearby food and beverage outlets, and places of tourist interest in the city and around when necessary. vii. Dealing with international travel agents and guests to sell hotel products. Show less



Mah Sing Properties Sdn. Bhd.

• Sales Executive

  • May 2018 - Nov 2021

  i. Builds business by identifying and selling prospects; maintaining relationships with clients. ii. Sells property by establishing contact and developing relationships with prospects; recommending solutions. Giving the best options according to customer needs. iii. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Keep updated with current market prices, rebates or any promotional for clients, and keep abreast of competitors’ information. iv. Attending trade exhibitions, conferences and meetings under Mah Sing organizer. v. Monitor and track sales processes effectively to close sales within the stipulated period. vi. Attend to all matters pertaining to sales from initial inquiry to execution of documents. vii. To build and maintain a good relationship with customers for repeat sales & referrals. Show less



The Zyfas Medical Co

• Medical Sales Representative

  • Jul 2013 - Apr 2018

  i. Medical sales executive in Johor. ii. Escalate and achieve target of sales of pharmaceutical and medicines. iii. Sell Ranbaxy and products to clinics and pharmacies. iv. Attend job meeting in Kuala Lumpur and job training. v. Achieve sales target more than RM 50,000 per month. vi. Covers pharmacies and clinics in Johor. vii. Able to marketing, convince and sell the products and services to clients from various industries. viii. Develop plans with Marketing teams to cover and achieve organizational goals and targets. ix. Able to answer every customers’ queries and comments with excellent interpersonal soft skills. Show less