Nur Atikah Musa

Software Engineer (Protege) at Examedia Solutions Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
Taiping, Perak, Malaysia, MY

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Experience

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Engineer (Protege)
      • Mar 2021 - Present

      Protege Program Protege Program

    • Singapore
    • Telecommunications
    • 1 - 100 Employee
    • Network Support Engineer
      • Feb 2020 - Jul 2020

      •Network monitoring and troubleshooting •Resolved customer’s incidents and escalated to correct partners or stakeholders •Responsible in preparing the summarization of daily network report •Involve in day to day interaction with customers, partners and account manager • Handle troubleshoot ticket and keep follow up with the partners/ customers until resolved •Network monitoring and troubleshooting •Resolved customer’s incidents and escalated to correct partners or stakeholders •Responsible in preparing the summarization of daily network report •Involve in day to day interaction with customers, partners and account manager • Handle troubleshoot ticket and keep follow up with the partners/ customers until resolved

Education

  • Universiti Putra Malaysia
    Bachelor's degree, Software Engineering
    2016 - 2020
  • Universiti Putra Malaysia
    Foundation, Agriculture Science
    2015 - 2016

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