Experience

Krixi Ideas and Technology Solutions Pvt. Ltd.
• India
• Software Development
• 1 - 100 Employee
• Head - Delivery

  • Mar 2023 - Present


FIGmd, Inc.

• United States
• Information Technology & Services
• 400 - 500 Employee

• Product Manager

  • Jan 2018 - Feb 2023

  Account Management: ● Set up and ran the Center of Excellence (CoE) at a Google venture-backed US company ● Represented the customers (20+ US medical societies) within the organization. Advocated for customers' requirements during product roadmap planning. ● Point of escalation after delivery management org ● Pioneered the process to monitor and subsequently improve Net Promoter Score ● Worked with data extracted from over 125 EMR systems including Epic, Cerner, McKesson, eClinicalWorks and PracticeFusion Pre-sales Management: ● Implemented a faster and more efficient RFP/RFI response process ● Validated the product/technical solution feasibility. ● Collaborated with the executive members for pricing models ● Experienced in tracking sales productivity via CRMs such as Salesforce and Zoho Show less

• Product Delivery Manager

  • Jun 2015 - Dec 2017

  Delivery Management ● Acted as a liaison between the customer and the development team to provide technical solutions. ● Streamlined end-to-end delivery process which includes requirements, estimation, and delivery timelines. ● Generated quarterly roadmaps for products ● Explored UI/UX best practices keeping the project in mind ● Help customers understand their needs vs wants Resource Management ● Responsible for resource management across all product and service teams ● Maintained project budgets with respect to time and human resources ● Experience managing the ramp-up and scale-down process over the years ● Formulated multi-pronged hiring process to build teams. ● Grooming individuals for their future roles ● Set annual KPIs in conjunction with the executive team Show less



KRIXI Solutions

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Sr. Programmer Analyst

  • Jun 2012 - May 2015

  ● Deployed the telemedicine platforms across multiple hospitals in Asia ● Trained the medical staff onsite and remotely. ● Point of escalation for all product support and enhancement tickets for the Krixi Care platform. ● Deployed the telemedicine platforms across multiple hospitals in Asia ● Trained the medical staff onsite and remotely. ● Point of escalation for all product support and enhancement tickets for the Krixi Care platform.