Experience

WishTrip

• Israel
• Travel Arrangements
• 1 - 100 Employee

• • May 2023 - Present

• • Feb 2023 - Present



Educational Service Center of Cuyahoga County

• Education Administration Programs
• 1 - 100 Employee

• Long Term Substitute Teacher

  • Nov 2016 - Mar 2021

  * Take over all daily tasks of the teacher in their absence * Using communication skills in various school environments and all grade levels, as well as working with different teachers daily * Utilize adaptability skills due to the changing environment (various classrooms and schools) * Utilize teamwork skills to be used in the classroom while working with students, teachers of the school building, and with administrators to ensure the classroom remains an engaging positive learning environment in the absence of the teacher * Must comply with all safety regulations and codes of conduct which vary from school district to school district and are constantly upheld in the learning environment * Building positive relationships with parents, students, and fellow teachers through open communication and trust * Encourage the practice of critical thinking as well as group learning when students are working on labs and during direct instruction to promote class discussions * Being open to culturally diversity and ensure each member in the classroom is receiving the respect, and tolerance from others to ensure a positive learning environment * Differentiate instruction by providing an inclusive learning environment to meet the needs of all students * Developed a preventative disciplinary plan to manage classroom behavior *Gathered data based on student performance and implemented findings to better drive instruction * Designed and delivered a professional development workshop to administrators and teachers about Google’s Applied Digital Skills course. Show less


SWAROVSKI
• Switzerland
• Retail Luxury Goods and Jewelry
• 700 & Above Employee
• Key Holder

  • Dec 2019 - May 2020


Williams-Sonoma, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Lead Manager

  • Nov 2017 - Jan 2019

  * Create engaging experiences for customers by sharing expertise on cooking, entertaining & enhancing your home * Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures * Conduct warm-up and cool down meetings with associates and coach associates to productivity and performance * Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests * Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts * Meet personal productivity targets and goals, while providing exceptional customer service to our guests * Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy * Perform projects and assignments as directed by the management team * Effectively perform the Selling Captain role, serving as a role model for sales associates in sales and customer service by making the customer experience the priority * Collaborate with the store team by appreciating & valuing the talents & contributions of others * Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals * Drive sales by increasing clientele & connecting customers to you & Williams-Sonoma * Provide training and coaching expertise in selling, product knowledge, and in-home services * Held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the customer, models personal accountability, builds operations excellence & drives execution * Effective communication, organization and leadership skills. * Proven ability to motivate and influence others through personal actions and examples. Show less



Skechers

• United Arab Emirates
• Retail Apparel and Fashion
• 400 - 500 Employee

• • Jun 2014 - Oct 2016

  • Train staff on how to drive sales to fullest potential through continued development on product knowledge, customer service standards and visual presentation.• Assists store manager by recruiting top talent to support sales and growth of company.• Ensures all HR paperwork and training are current and kept in folders for associates perretention guidelines.• Ability to complete new hire and other human resources paperwork timely and accurately• Ensures compliance to policies and procedures at all times. Reports concerns to senior management.• Ensures that the store is secured at closing (i.e. doors locked, safe locked, alarms are set).• Ability to remove and record cash in register at end of shift/closing and prepare bankdeposits properly.• Works with store manager to develop solutions to decrease losses and shrink.• Delegates tasks to other hourly employees to ensure the store is properly recovered for the next day’s business.• Ensures inventory is checked in, stocked correctly on shelves and displayed within 24 hours of receipt per operational standards.• Ensures Elite goals are met for the store.• Keeps daily record of store sales, scheduling, damages, mismates, deposit log, employee discounts, new hire paperwork, paid outs and visitor logs• Responsible for carrying out area of responsibilities (AOR) tasks, assignments and execution under the supervision of the Store Manager.• Demonstrates the Skechers Key Behaviors for each Core Competency: Results Driven, Customer and Product Focus, People, Visual/Marketing Excellence, Strategic Thought, Setting Direction, Planning, Communication, Leadership Courage, Innovation, Adaptability, Creates Skechers environment, Skechers Savvy, and Ethics and Integrity.• Demonstrates excellent personal salesmanship and teach employees selling skills.• Assumes responsibility and displays the ability to take charge (in absence of senior management). Show less

• • Dec 2011 - Jun 2014

  Responsible for driving top line sales by driving unit sales at a high velocity. Responsible for selling all types of product to customers, meet and greet customers, transfer or receive liquidated merchandise. Responsible for returns, exchanges, accepting payment and making change for customers in our warehouse stores. This role is to manage the store only in the absence of the management team during the daily breaks. This position is not a management position and will not have access to store keys or the safe. This position will not require a background check. Responsible for documenting daily incidents either from customers or employees only in the absence of a member of management. It is a condition of employment that you are flexible with regard to hours and days worked and we may need to increase your hours or to decrease your hours based on the needs of our business. 1. Sell multiple products to customers, meet and greet, service customers.2. Engage customer in conversation-product knowledge3. Perform return, exchanges capabilities.4. Heavy amounts of stock functions: stock processing, filling and stocking floor racks and back-stock racks, in-store inventories, shifting bins and walls of product, etc. Physical work load and manual labor to be performed by associates may be heavy (warehouse environment).5. Ensure that Warehouse store visual standards are met, including proper product placement, advertisement displays are arranged appropriately to promote sales, etc.6. Price merchandise boxes.7. Obtains merchandise requested by customer or receives merchandise selected by customer.8. Answers customer’s questions concerning merchandise.9. Totals price and tax on merchandise purchased by customer to determine bill.10. Accepts payment and makes change if trained to do so.11. Wraps or bags merchandise for customers.12. Cleans shelves, counters, tables, floors and overall store.13. Calculates sales discount to determine price. Show less



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• Associate

  • Aug 2010 - Dec 2011

  *Giving warm greetings to customers as they entered the restaurant *Meeting the customer's expectations with the quality of their order *Barista * Be a strong team player, with a commitment to continuous learning, who provides high-quality service to our customers. *Making each customer happy *Cleaning/ Sanitation *Line food preparation *Providing pleasant experiences for the customer *Complete training and maintain knowledge by participating in all educational and training opportunities. Show less