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UX/UI Designer at RetApps Srl- Claim this Profile
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Bio
Credentials
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Professional Diploma in UX Design
UX Design InstituteJun, 2023- Oct, 2024 -
Best Presentation Award
UX Tree Mentorship ProgrammeMay, 2023- Oct, 2024 -
Best Prototype Award
UX Tree Mentorship ProgrammeMay, 2023- Oct, 2024 -
Certificate of Completion
UX Tree Mentorship ProgrammeMay, 2023- Oct, 2024 -
Google UX Design Certificate
CourseraNov, 2022- Oct, 2024 -
UX Management: Strategy and Tactics
Interaction Design Foundation (IxDF)Jul, 2022- Oct, 2024 -
UI Design Patterns for Successful Software
Interaction Design Foundation (IxDF)Jun, 2022- Oct, 2024 -
User Experience: The Beginner's Guide
Interaction Design Foundation (IxDF)May, 2022- Oct, 2024 -
What is Graphic Design?
LinkedInOct, 2021- Oct, 2024 -
HTML Essential Training
LinkedInSep, 2021- Oct, 2024 -
First Certificate English
Cambridge Assessment EnglishFeb, 2021- Oct, 2024 -
Preliminary English Test - CEFR Level B1
Cambridge Assessment EnglishAug, 2020- Oct, 2024 -
Adobe Certified Professional in Print & Digital Media Publication Using Adobe InDesign
AdobeJul, 2021- Oct, 2024 -
Adobe Certified Professional in Visual Design Using Adobe Photoshop
AdobeJul, 2021- Oct, 2024 -
Adobe Certified Associate in Graphic Design & Illustration Using Adobe Illustrator
AdobeApr, 2021- Oct, 2024 -
Adobe Certified Professional in Visual Design
AdobeJul, 2021- Oct, 2024
Experience
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RetAPPs Srl
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Italy
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IT Services and IT Consulting
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1 - 100 Employee
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UX/UI Designer
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Oct 2021 - Present
- Participating in agile processes such as sprint planning, backlog grooming, and retrospectives. Provide input on design priorities and work with the team to ensure that the design is delivered in a timely manner. - Working closely with developers to ensure that designs are technically feasible, and provide guidance with general tasks as needed. - Creating wireframes, mockups, and prototypes. This includes creating visual designs, interaction designs, and information architecture to ensure a user-friendly and intuitive product. - Responsible for all UI and Visual Design Deliverables. - Contributing to the creation of design documentation and style guide. - Collaborating with stakeholders, comprehending business requirements, to understand user requirements and design solutions that meet those needs. - Communicating design decisions, presenting designs to stakeholders, and providing feedback to the team, to ensure that the design is aligned with business objectives and user needs. - Participating in user research and usability testing process to test and validate designs with users to ensure they are effective. Show less
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UX Tree Mentorship Programme
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Ireland
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Design Services
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1 - 100 Employee
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Mentee
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Feb 2023 - May 2023
- Producing an in-depth case study working alongside a Senior UX Designer. - Receiving constructive criticism and guidance from experienced UX professionals throughout the process. - Carrying out research with existing product users, analyzing both quantitative and qualitative data, constructing a persona who representing a key user group as well as a journey map, and proposing design solutions tailored to the needs of the users. - Developing low and high-fidelity prototypes in Figma and conducting usability tests to guarantee the designs adequately satisfied the requirement of the users. - Refining and improving the prototypes based on feedback from the usability test Show less
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Kuvera S.p.A. (Carpisa)
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Italy
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Retail
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300 - 400 Employee
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Customer service
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Feb 2019 - Jan 2020
- Pioneered development of improved system for following up with unsatisfied customer, reducing customer churn by 6% - Handle 100+ inbound calls per week, answering customer inquires and resolving issues - Track trends in customer feedback and collaborate with menagement to determine the root cause of issues. - Handle clients and manage cash machine. - Pioneered development of improved system for following up with unsatisfied customer, reducing customer churn by 6% - Handle 100+ inbound calls per week, answering customer inquires and resolving issues - Track trends in customer feedback and collaborate with menagement to determine the root cause of issues. - Handle clients and manage cash machine.
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Football shop
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Sorrento, Campania, Italia
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Customer Service Sales Assistant
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Mar 2018 - Nov 2018
• Supporto alla clientela, sia in italiano che inglese • Responsabile della logistica del negozio • Riordino, pulizia e ritiro merce dai camerini • Allestimento corner negozio • Applicazioni sistemi antitaccheggi e prezzi • Supporto alla clientela, sia in italiano che inglese • Responsabile della logistica del negozio • Riordino, pulizia e ritiro merce dai camerini • Allestimento corner negozio • Applicazioni sistemi antitaccheggi e prezzi
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Exoticando
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Piano Di Sorrento, Campania, Italia
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Customer Service Sales Assistant
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Apr 2013 - Jan 2018
• Gestione relazione con i fornitori • Scelta sui prodotti da esporre all'interno del negozio • Responsabile di cassa • Assistenza alla clientela • Riparazione bigiotteria • inventario • Gestione relazione con i fornitori • Scelta sui prodotti da esporre all'interno del negozio • Responsabile di cassa • Assistenza alla clientela • Riparazione bigiotteria • inventario
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Education
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2023 - 2023
UX Design Institute
Diploma of Education, UX Design -
2021 -
The Interaction Design Foundation
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2021 -
UXBox
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2020 -
Musa Formazione
Corso UX/ UI Designer -
2020 - 2020
Musa Formazione
Corso di Adobe Illustrator CC 2019 -
Musa Formazione
Corso di Photoshop CC 2019 -
2020 - 2020
Musa Formazione
Adobe Indesign CC 2019 -
2020 - 2020
Musa Formazione
corso professionalizzante, Graphic designer -
University of Cambridge
Preliminary English, Overall 144 -
Grafigata!
Corso ABC Graphic Design -
2019 - 2020
Aica
Ecdl Full Standard -
2020 - 2020
Google Digital Training
Digital Marketing -
2020 - 2020
Eipass - European Informatics Passport
Corso professionale, Digital Marketing -
istituto polispecialistico san paolo
Diploma Istituto Tecnico e Professionale -
istituto tecnico turistico
diploma -
Udemy
Corso Premiere Pro CC -
Udemy
Corso After Effects CC 2020
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