Production Manager

• May 2023 - Present

Process Improvement Specialist (Engineer)

• Nov 2021 - Present

Lead execution of innovative methods to improve operational efficiencies while meeting quality standards and customer expectations with no prior experience in this sector or on a shop floor.▪ Leverage business acumen and leadership skills to identify improvement methods and manage product flow, increasing 20% daily productivity.▪ Assess processes in manufacturing paper products by way of paper converting for clients’ finished goods▪ Create a regional production waste report to increase efficiency and reduce waste of materials.▪ Evaluated procedure performance to increase daily shipments from two to five. Show less

Project Management Analyst

• Aug 2021 - Nov 2021

Customer Support Representative

• Dec 2020 - Nov 2021

Spearheaded complex and sensitive decision processes, including contract requirements, deal coordination, and supplier invoice management. ▪ Delivered exceptional customer service by successfully addressing queries and resolving complex business issues. ▪ Coordinated and facilitated legally approved documentation between the company, several carriers, and clients. ▪ Accomplished business objectives by establishing and maintaining strong partner and customer relationships. ▪ Handled the disconnection of circuits and outsourced technical teams representing British Telecom. Show less

IT Consultant at GoDaddy campaign

• Jun 2019 - Nov 2020

Coordinated multiple business activities, including processing payments and performing general account maintenance. ▪ Recruited potential employees to support the sales team's development. ▪ Developed strong product knowledge and communicated with customers about features and benefits. Coordinated multiple business activities, including processing payments and performing general account maintenance. ▪ Recruited potential employees to support the sales team's development. ▪ Developed strong product knowledge and communicated with customers about features and benefits.

Consultant

• Jul 2018 - Jan 2019

HR Assistant for Fleet Management

• Oct 2017 - Jul 2018

Monitored recruitment and onboarding operations to successfully resolve new hire employee issues. ▪ Engaged and negotiated with suppliers from recruitment companies to service organizations to fill job vacancies. ▪ Drove enhanced process improvements while coordinating offshore employees and supporting the human resources department. Monitored recruitment and onboarding operations to successfully resolve new hire employee issues. ▪ Engaged and negotiated with suppliers from recruitment companies to service organizations to fill job vacancies. ▪ Drove enhanced process improvements while coordinating offshore employees and supporting the human resources department.

Planning Lead

• Oct 2015 - Apr 2017

Served as the primary point of contact to the press corps and planned related activities with government entities. ▪ Organized and planned site-security operations for official press headquarters and four relevant sites. ▪ Collaborated with all levels of management for successful and on-time attainment of company objectives. ▪ Improved overall team performance while delivering onboarding and team training to approximately 80 law enforcement officials for the state integration and security program. Show less

Human Resources Generalist

• Apr 2005 - Apr 2015

• I handled the daily generalist HR duties. Providing clerical support to employees and internal/ external stakeholders;• Represent the company in its HR case file and routine process activities towards the Ministry of Labor, other relevant state institutions et al. in HR audits; as a focal point for HR matters;• Responsible for drafting management reports, providing content for the ongoing process of refining, and improving HR policies/ procedures;• Experience supporting all levels of management (including C-Level) and employee Data Management. Show less

High School Intern

• Jan 2004 - Apr 2005

• Responsible for managing HR contracts (new hire and termination) for the pool of trainees; guarantee the completion of the onboarding process for recent hires (full-time employees); supported in document organization towards the yearly HR audit process.