Nuno Santos

Senior Engineering Manager, Precision Care at Color
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Contact Information
us****@****om
(386) 825-5501
Location
Cambridge, US

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Experience

    • United States
    • Public Health
    • 300 - 400 Employee
    • Senior Engineering Manager, Precision Care
      • Jan 2023 - 1 year

      Precision Care includes All Of Us program and Genomics

    • Engineering Manager, All Of Us program
      • Mar 2022 - Jan 2023

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Senior Software Engineering Manager
      • Apr 2019 - Feb 2022

      Cambridge, MA • Reporting to the Director of Web Engineering and later to the Director of Customer Experience Platform, manage several full-stack and backend distributed development teams (up to 16 reports, including managers and skip-levels). • Responsible for defining the strategy and roadmap for the Customer Experience Classic team in alignment with company yearly goals, team resourcing and roadmap execution. Interface with product management, cloud infrastructure, and lab teams, as well as with other… Show more • Reporting to the Director of Web Engineering and later to the Director of Customer Experience Platform, manage several full-stack and backend distributed development teams (up to 16 reports, including managers and skip-levels). • Responsible for defining the strategy and roadmap for the Customer Experience Classic team in alignment with company yearly goals, team resourcing and roadmap execution. Interface with product management, cloud infrastructure, and lab teams, as well as with other internal and external stakeholders, representing engineering in cross-functional company-wide programs. • People management responsibilities include professional development, mentoring, metrics-based goal setting and performance reviews for teams’ engineers. Manage production support rotations for systems owned by the team. Lead or participate in recruitment events, help define hiring strategies and pipelines, and create and optimize onboarding processes. • Technical responsibilities include system architecture design, prioritization of feature development and tech debt, department-level release management, as well as definition, refinement, and automation of various SDLC processes. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Engineering Manager
      • Jun 2018 - Apr 2019

      Cambridge, MA ⇒ Product Engineering • Reporting to the CTO, manage both full-stack web development teams (14 developers). • Responsible for recruiting, onboarding, professional development and mentoring, goal setting and performance reviews, and defining engineers’ career progression. • Define and improve SDLC processes, including testing and validation, release process, triaging of production issues, team support rotation, and code review standards. • Technical responsibilities include product… Show more ⇒ Product Engineering • Reporting to the CTO, manage both full-stack web development teams (14 developers). • Responsible for recruiting, onboarding, professional development and mentoring, goal setting and performance reviews, and defining engineers’ career progression. • Define and improve SDLC processes, including testing and validation, release process, triaging of production issues, team support rotation, and code review standards. • Technical responsibilities include product and platform design and architecture oversight, defining and spearheading engineering initiatives, managing tech debt, process automation, and ensuring code quality. • Interface with product management, infrastructure, data science, curation, and UX teams, and with other internal and external stakeholders, to define product roadmaps and ensure teams’ alignment. • Provide accurate and cost-effective estimates for SOWs; forecast hiring needs; report operational and quality metrics to senior management. Show less

    • United States
    • Wellness and Fitness Services
    • Head of Software Engineering
      • Nov 2017 - Oct 2018

      Concord, Massachusetts, United States • Advised the co-founders about technology choices for deploying Mindhood content and overall online company presence, with the mission of creating a college training program to combat cell phone addiction and improve general mood. • Designed, developed and deployed proprietary online texting platform for delivery of Mindhood curriculum, under very aggressive timelines and evolving requirements. Provisional patent filed. • Platform used to run a 6-week pilot with 240 students at Dartmouth… Show more • Advised the co-founders about technology choices for deploying Mindhood content and overall online company presence, with the mission of creating a college training program to combat cell phone addiction and improve general mood. • Designed, developed and deployed proprietary online texting platform for delivery of Mindhood curriculum, under very aggressive timelines and evolving requirements. Provisional patent filed. • Platform used to run a 6-week pilot with 240 students at Dartmouth College, and smaller groups at several other colleges. Show less

    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Head of Product Engineering
      • Jun 2017 - Apr 2018

      Cambridge, MA ⇒ Product Engineering • Reporting directly to the CEO, managed the full-stack product engineering team; responsible for hiring, team training, process improvement, and implementing SDLC industry best practices (including release management, Test-Driven Development, automated browser testing, code reviews, and security). • Interfaced with product management, bioinformatics, science, and UX teams, to ensure team alignment and performance. • Using Scrum Agile methodology, with product… Show more ⇒ Product Engineering • Reporting directly to the CEO, managed the full-stack product engineering team; responsible for hiring, team training, process improvement, and implementing SDLC industry best practices (including release management, Test-Driven Development, automated browser testing, code reviews, and security). • Interfaced with product management, bioinformatics, science, and UX teams, to ensure team alignment and performance. • Using Scrum Agile methodology, with product management, prioritized new features and maintenance work, defined user stories, created tasks for stories, estimated story complexity, and ran 2-week sprints; significant code contributions to the legacy preconception system. • Responsible for the architecture and design of the company's new diagnostic SaaS platform, in collaboration with Director of Bioinformatics; significant code contributions to the new platform. • Designed, deployed and automated entire infrastructure for processing diagnostic analysis. • Designed, implemented and deployed a cloud file transfer micro-service as core product infrastructure. • Tech: Python, Django, Selenium, AWS, Google Cloud, Docker, Kubernetes, PostgreSQL, MongoDB, Broad’s Cromwell, WDL, git, GitHub, CircleCI, Heroku, Trello, Linux. Show less

    • United Kingdom
    • Software Development
    • 700 & Above Employee
    • Senior Software Engineer
      • Jun 2015 - Mar 2017

      Lexington, MA ⇒ OpenStack Interoperability Lab (OIL) • Extended the OIL back-end system with new functionality to meet the needs of vendors of both hardware and software-defined networking. • Extended the OIL web dashboard to include all entities in the infrastructure, to display graphical representations of deployed Juju bundles, and to display drill‑down details of Tempest tests results. • Ownership of the Tempest step of OIL pipeline; ongoing maintenance, triaging and bug fixing. • Designed… Show more ⇒ OpenStack Interoperability Lab (OIL) • Extended the OIL back-end system with new functionality to meet the needs of vendors of both hardware and software-defined networking. • Extended the OIL web dashboard to include all entities in the infrastructure, to display graphical representations of deployed Juju bundles, and to display drill‑down details of Tempest tests results. • Ownership of the Tempest step of OIL pipeline; ongoing maintenance, triaging and bug fixing. • Designed and implemented a self-contained Continuous-Integration-as-a-Service system based on OrangeBox hardware, to be deployed in-house at customer's locations. • Contributed to upstream OpenStack projects, including Tempest and the Tempest Charm. • Managed and mentored junior developers on the team. • Tech: Python, Django, MAAS, Juju, Jenkins, PostgreSQL, MySQL, Jenkins, git, GitHub, LaunchPad, Linux. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Software Engineer
      • May 2014 - Jun 2015

      Waltham, MA ⇒ Cloud Platform Engineering • Designed and implemented RESTful APIs for Stream-Processing-as-a-Service project; integrated with OpenStack Keystone authentication. • Main developer in Key-Value-Store-as-a-Service project, overseeing group of offshore developers. • Designed and deployed CI/CD for Stream-Processing-as-a-Service, Object Store, and Object Store Dashboard projects, including automated performance and load testing. • Tech: Python, Django, OpenStack, Storm, Kafka… Show more ⇒ Cloud Platform Engineering • Designed and implemented RESTful APIs for Stream-Processing-as-a-Service project; integrated with OpenStack Keystone authentication. • Main developer in Key-Value-Store-as-a-Service project, overseeing group of offshore developers. • Designed and deployed CI/CD for Stream-Processing-as-a-Service, Object Store, and Object Store Dashboard projects, including automated performance and load testing. • Tech: Python, Django, OpenStack, Storm, Kafka, MagnetoDB, Cassandra, Jenkins, gerritt, git, GitHub, LaunchPad, JIRA, Linux. Show less

    • Lead Software Engineer
      • Jan 2014 - May 2014

      Westford, MA • Reporting directly to the founders, designed and implemented digital currency pay-wall middleware supporting Bitcoin and Litecoin micro-payments; integrated into pilot deployments with a regional newspaper and an online overstock store. • Tech: Python, JavaScript, BitMonet, Jenkins, git, Trello, Linux.

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Software Engineer
      • Feb 2002 - Sep 2013

      Westford, MA ⇒ Red Hat OpenStack - May12 to Sep13 • Main developer in OpenStack Horizon team: developed new features, extended existing codebase, and contributed bug fixes, both in the upstream community and in the downstream RHOS product. • Responsible for release engineering and packaging for the Essex and Folsom public releases; extended the upstream CI system to support Fedora and RHEL. • Tech: Python, Django, OpenStack, Jenkins, svn, git, GitHub, LaunchPad, Linux. ⇒ Red Hat MRG… Show more ⇒ Red Hat OpenStack - May12 to Sep13 • Main developer in OpenStack Horizon team: developed new features, extended existing codebase, and contributed bug fixes, both in the upstream community and in the downstream RHOS product. • Responsible for release engineering and packaging for the Essex and Folsom public releases; extended the upstream CI system to support Fedora and RHEL. • Tech: Python, Django, OpenStack, Jenkins, svn, git, GitHub, LaunchPad, Linux. ⇒ Red Hat MRG (Messaging, Real-time and Grid) - Jan07 to May12 • Main developer of the web-based management UI for the Messaging and Grid components. • Contributed code and bug fixes to several components of the Apache Qpid project, both in the upstream Apache community and in the downstream MRG product. • Responsible for release engineering for the first public release of the Messaging component. • Implemented and maintained the team's Continuous Integration system. • Mentored new and existing team members on packaging and build related issues. • Tech: Python, C++, Java, CruiseControl, Jenkins, svn, git, JIRA, Linux. ⇒ Red Hat Network - Jul05 to Dec06 • Designed and implemented a web-based developers' dashboard, and drove the adoption of development best practices and change management solutions (including version control, CI, software deployment via RHN/Satellite) for Goldman Sachs, on-site in NYC. • Tech: Python, Java, PostgreSQL, CruiseControl, RHN, Satellite, cvs, svn, Linux. ⇒ Red Hat CMS (Content Management System) - Feb02 to Jun05 • Main developer in the RHCMS team, involved in the design, implementation and maintenance of CMS solutions and collaboration-based websites for several client projects. • Technical contact for all US-based RHCMS clients, responsible for coordinating ongoing support and for application maintenance and enhancements. • Tech: Tcl, Java, Oracle, PostgreSQL, cvs, svn, perforce, Linux, Windows. Show less

    • Software Development
    • Principal Software Engineer
      • Jun 2000 - Feb 2002

      Cambridge, MA ⇒ ArsDigita Community System • Designed, implemented and maintained collaboration-based websites and online communities, including an e-commerce and print-on-demand publishing workflow website for The World Bank, a community-oriented knowledge-sharing website for Siemens, a municipal bond trading website for Muniversal/Delphi, and a subscription-based gene/protein database for Proteome/Incyte. • Contributed new features and bugfixes to several modules of the ACS. • Tech: Tcl, Java… Show more ⇒ ArsDigita Community System • Designed, implemented and maintained collaboration-based websites and online communities, including an e-commerce and print-on-demand publishing workflow website for The World Bank, a community-oriented knowledge-sharing website for Siemens, a municipal bond trading website for Muniversal/Delphi, and a subscription-based gene/protein database for Proteome/Incyte. • Contributed new features and bugfixes to several modules of the ACS. • Tech: Tcl, Java, Oracle, PostgreSQL, cvs, perforce, Linux, Solaris. Show less

    • Technical Project Leader
      • Jan 1998 - Dec 1999

      Oeiras, Portugal ⇒ Product Research & Development • Responsible for the design, implementation and integration of in-house and third-party software for call-centers, Computer-Telephony Integration, Customer Relationship Management, and telephone banking. • Led team of developers to create the next-generation of the company's main product LoyalScripts, later acquired by Canadian-based CGI Group. • Tech: Visual C++, SQLServer, SourceSafe, Windows.

    • Portugal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Engineer / Researcher
      • Sep 1993 - Dec 1997

      Lisbon, Portugal ⇒ Online Systems and Services Group • Lead software engineer in several research and development projects in the areas of Internet applications and services, including the design and development of a secure web browser, a browser plug-in infrastructure targeted at home automation solutions, and integration of H.261 video in web applications. • Lead software engineer, and INESC representative at international project meetings, for the European Union ACTS programme projects “SCREEN –… Show more ⇒ Online Systems and Services Group • Lead software engineer in several research and development projects in the areas of Internet applications and services, including the design and development of a secure web browser, a browser plug-in infrastructure targeted at home automation solutions, and integration of H.261 video in web applications. • Lead software engineer, and INESC representative at international project meetings, for the European Union ACTS programme projects “SCREEN – Service Creation Engineering Environment” (development of a system for rapid visual prototyping of online services) and “OSM – Open System Model for Global Information Brokerage and Distribution” (implementation of a H.261 video decoder). • Tech: Visual C++, Java, SQLServer, SourceSafe, Windows, Solaris. Show less

Education

  • Instituto Superior Técnico
    Master of Science (MSc), Software Engineering
    1994 - 1997
  • Instituto Superior Técnico
    Bachelor of Science (BSc), Software Engineering
    1989 - 1994

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