Experience

Ricoh Portugal

• Portugal
• IT Services and IT Consulting
• 1 - 100 Employee

• Fleet Enginer

  • Dec 2014 - Present

  Assistência técnica e remota aos equipamentos multifuncionais Ricoh na empresa Siemens Portugal em todas as localidades (Lisboa, Porto e Corroios). Gerir stock de consumíveis e efetuar a sua substituição em Lisboa e o respetivo envio dos consumíveis usados para reciclagem. Suporte técnico aos utilizadores em incidentes no software instalado nos computadores (Ricoh Desktop Agent). Manutenção e suporte técnico às salas de reunião MTR (Microsoft Teams Room). Analise e reporte de incidentes nos servidor de impressão. Show less



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Site Manager

  • Jul 2009 - Nov 2014

  - Site management and technical assistance on multifunction printers at several Siemens locations (Alfragide, Freixieiro, Corroios e Sabugo). - Printers servers access (print server, Equitraq, Centerware WEb), configuration and management of the Xerox multifunctions printers. - Management and control of the consumables for the Xerox multifunctions printers. - Direct users support on the employe's cards activation for the Xerox multifunction printers. - Direct users support on the replacement/setting of the correct drivers on the Xerox multifunction printers, on Windows 7 environment. Show less



TRICANA S.A.

• Comercial e Administrativo

  • Jan 2007 - Jul 2009

  - Commercial Support - Sales - Administrative assistant (stocks control, store support, managing product references, invoicing) - Commercial Support - Sales - Administrative assistant (stocks control, store support, managing product references, invoicing)