Nuno Roberto Costa

RST Team Leader at Randstad Technologies - Portugal
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Contact Information
us****@****om
(386) 825-5501
Location
PT
Languages
  • Português -
  • Inglês -
  • French -
Skills

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Bio

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Credentials

  • ITIL Foundation Level
    AXELOS Global Best Practice
    Jul, 2021
    - Oct, 2024
  • Introduction to Cybersecurity Course
    Codecademy
    Jul, 2021
    - Oct, 2024
  • CCNA
    Cisco
    Jul, 2020
    - Oct, 2024
  • MTA 98-365 Windows Server Administration Fundamentals
    Microsoft
    Mar, 2016
    - Oct, 2024
  • MTA 98-366 Networking Fundamentals
    Microsoft
    Mar, 2016
    - Oct, 2024
  • Segurança de Redes
    Citeforma
    Dec, 2019
    - Oct, 2024
  • CET - Gestão de Redes e Sistemas Informáticos
    IEFP

Experience

  • Randstad Technologies - Portugal
    • Portugal
    • Information Services
    • 1 - 100 Employee
    • RST Team Leader
      • Jun 2021 - Present

    • Network Engineer
      • Oct 2018 - Present

      - Technical support on 1st and 2nd line of Randstad group, regarding networks and communications.- Monitoring of systems and services; troubleshooting, focusing on networks and communications mostly in Cisco Meraki.- Ticketing plataform focused on Service Now.- IMAC coordinator for Randstad offices in EMEA. - Management of SLAs and follow-up's with stakeholders.

Education

  • Faculdade de Ciências da Universidade de Lisboa
    Physics
    2009 -
  • IEFP
    Gestão de Redes e Sistemas Informáticos, Informática
    2015 - 2016

Community

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