Experience

NOWO Portugal

• Portugal
• Telecommunications
• 100 - 200 Employee

• Video Services Engineer Coordinator

  • Aug 2016 - Present

  Lisbon Area, Portugal - Engineering & Operations Video and Interactive Services Team (3 people) management - Strategic Technology Plan definition for new residential & business services and Core & Access networks expansion - RFP, RFI, Business Cases elaboration - Technical Program/Project Manager for feasibility studies and implementation projects - Ensure services availability on HFC cable network, maintain network quality (QoS/QoE), support network rollout, ensure Customer satisfaction, equipment… Show more - Engineering & Operations Video and Interactive Services Team (3 people) management - Strategic Technology Plan definition for new residential & business services and Core & Access networks expansion - RFP, RFI, Business Cases elaboration - Technical Program/Project Manager for feasibility studies and implementation projects - Ensure services availability on HFC cable network, maintain network quality (QoS/QoE), support network rollout, ensure Customer satisfaction, equipment dimensioning, vendor evaluation, product selection and deployment - Boost up KPI statistics, according to Company strategies - Communication, cooperation and activities adjustment with functional Company clusters Plus Design, testing and implementation of Video solutions/platforms such as VOD, Analogue TV, Digital TV, Conditional Access, Over the Top, TimeshiftTV, and interactive services. Master and Remote HeadEnds Implementation Analysis and R & D in Analog and Digital TV. Ensure that DTV and Interactive services are delivered to subscribers in a reliable and manageable way. STBs testing and deployment. Analog TV, Digital TV, VOD services, and OTT, Maintenance and management. Provide expertise in analysis of major incident root cause related to DTV and follow up. Work closely with the NOC department to set the requirements for alarm management. Show less



Cabovisão

• Portugal
• Telecommunications
• 1 - 100 Employee

• Video Services Engineer Coordinator

  • Aug 2015 - Present

  Setúbal Area, Portugal - Engineering & Operations Video and Interactive Services Team (3 people) management - Strategic Technology Plan definition for new residential & business services and Core & Access networks expansion - RFP, RFI, Business Cases elaboration - Technical Program/Project Manager for feasibility studies and implementation projects - Ensure services availability on HFC cable network, maintain network quality (QoS/QoE), support network rollout, ensure Customer satisfaction, equipment… Show more - Engineering & Operations Video and Interactive Services Team (3 people) management - Strategic Technology Plan definition for new residential & business services and Core & Access networks expansion - RFP, RFI, Business Cases elaboration - Technical Program/Project Manager for feasibility studies and implementation projects - Ensure services availability on HFC cable network, maintain network quality (QoS/QoE), support network rollout, ensure Customer satisfaction, equipment dimensioning, vendor evaluation, product selection and deployment - Boost up KPI statistics, according to Company strategies - Communication, cooperation and activities adjustment with functional Company clusters Plus Design, testing and implementation of Video solutions/platforms such as VOD, Analogue TV, Digital TV, Conditional Access, Over the Top, TimeshiftTV, and interactive services. Master and Remote HeadEnds Implementation Analysis and R & D in Analog and Digital TV. Ensure that DTV and Interactive services are delivered to subscribers in a reliable and manageable way. STBs testing and deployment. Analog TV, Digital TV, VOD services, and OTT, Maintenance and management. Provide expertise in analysis of major incident root cause related to DTV and follow up. Work closely with the NOC department to set the requirements for alarm management.

• Operations Engineer

  • May 2012 - Present

  Setúbal Area, Portugal Main Responsibilities Design, testing and implementation of Video solutions/platforms such as VOD, Analogue TV, Digital TV, Conditional Access, Over the Top, TimeshiftTV, and interactive services. Master and Remote HeadEnds Implementation Analysis and R & D in Analog and Digital TV. Ensure that DTV and Interactive services are delivered to subscribers in a reliable and manageable way. STBs testing and deployment. Analog TV, Digital TV, VOD services, and OTT, Maintenance… Show more Main Responsibilities Design, testing and implementation of Video solutions/platforms such as VOD, Analogue TV, Digital TV, Conditional Access, Over the Top, TimeshiftTV, and interactive services. Master and Remote HeadEnds Implementation Analysis and R & D in Analog and Digital TV. Ensure that DTV and Interactive services are delivered to subscribers in a reliable and manageable way. STBs testing and deployment. Analog TV, Digital TV, VOD services, and OTT, Maintenance and management. Provide expertise in analysis of major incident root cause related to DTV and follow up. Work closely with the NOC department to set the requirements for alarm management.

• NOC TV Technician

  • Apr 2006 - Apr 2012

  Setúbal Area, Portugal Maintenance and management of all platforms of TV Analog, Digital and VOD service Cabovisão network . Implementation of centers headend and remote locations. Analysis and R & D in Analog and Digital TV. This function ensures the operation and maintenance of all technical associates a logic of efficiency and high availability, as well as direct involvement in the implementation of projects.

• Field Ops Network Technician

  • Jun 2002 - Mar 2006

  Setúbal Area, Portugal Preventive and corrective maintenance on Fiber and Coaxial of Cabovisão network from the headend to the customer. Maintenance and installation of equipment on HE's and remote Sites.

• Service Provider Costumer Technician

  • Sep 2000 - May 2002

  Setúbal Area, Portugal Technical Assistance to Customers. Installation and replacement of terminal equipment. Basic repairs on Cabovisão Network to resolve anomalies to restore the Services.



SICE

• Italy
• Public Relations and Communications Services

• Maintenance technician

  • Aug 1999 - Sep 2000

  Lisbon Area, Portugal Maintenance of Radar Network, Security Cameras, and informative Screens on the main access roads to metropolitan Lisbon area(Brisa and JAE / EP)



Manvia - Grupo Mota-Engil

• Maintenance Technician

  • Jul 1998 - Aug 1999

  Lisbon Area, Portugal Maintenance of Radar Network, Security Cameras, and informative Screens on the main access roads to metropolitan Lisbon area(Brisa and JAE / EP)