Experience

Latin American Women's Rights Service

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Housing, welfare benefits and debts coordinator

  • May 2017 - Present

• Generalist Advice Manager

  • May 2017 - Jan 2021



Cleaners and Allied Independent Workers Union caiwu

• Administrative Coordinator volunteer

  • Dec 2014 - Present

  • Providing confidential support for the principal executives • Managing the schedule/calendar, making travel arrangements, screening and handling telephone communications, greeting and directing visitors, and dealing with administrative problems and inquiries. • Gathering, entering, and updating data to maintain departmental records and databases, as appropriate and maintaining files and records for the office. • Composing and preparing written documentation and correspondence for the office, screening and evaluating incoming and outgoing correspondence and preparing responses and performing miscellaneous job-related duties as required.



Su Mano Amiga

• Domestic Violence Adviser

  • Aug 2016 - May 2017

  • Work with high risk victims of domestic abuse to help them access services to keep them and their children safe. • Referring legal cases to practising Solicitors, Barristers and Legal Advisers • Identify and assess the risks and needs of domestic abuse victims using an evidence- based risk assessment checklist. • Focus on and prioritise high risk cases and provide pro-active, short to medium term crisis intervention service through individual safety planning and personal support. • Provide advice on finance & welfare benefits, housing and homelessness.



Self-Employed

• Real Estate
• 1 - 100 Employee

• Welfare benefits

  • Dec 2011 - May 2017

  Welfare benefit calculation, fill forms:Child Benefit, Housing Benefit, Working and child benefit, Income support, Job-seeker allowances, Pension Credit, National Insurance, Tax Code, Tax Return, etc. Welfare benefit calculation, fill forms:Child Benefit, Housing Benefit, Working and child benefit, Income support, Job-seeker allowances, Pension Credit, National Insurance, Tax Code, Tax Return, etc.



Consulate Of Ecuador

• United States
• International Affairs
• 1 - 100 Employee

• Welfare benefits adviser

  • Jan 2014 - Nov 2014

  Social Worker/Benefits Welfare Adviser: • Working with people to support them through difficult times and ensure that vulnerable people, including children and adults, were safeguarded from harm • Using software packages (including Microsoft Office), preparing letters and documentation in accordance with local procedures and legal requirements, keeping records and writing reports, filling out benefit forms and other applications • Providing professional support and dealing with confidential and sensitive matters • Keeping up-to-date with changes in the law, going to meetings with department and other agencies, liaising with other health and care professionals on behalf of Consulate clients



Latin American Disable People Project

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• IT Support

  • Oct 2010 - Feb 2011

  Reception and Administrative Officer • Carried out a variety of administrative duties • Advising clients and their families about the help that was available to them • Keeping records and writing reports, filling out welfare benefit forms and other applications as they required • Using all ICT systems, maintaining extensive communications and clerical links to internal and outside participants • Teaching adults how to use PCs and basic programs Reception and Administrative Officer • Carried out a variety of administrative duties • Advising clients and their families about the help that was available to them • Keeping records and writing reports, filling out welfare benefit forms and other applications as they required • Using all ICT systems, maintaining extensive communications and clerical links to internal and outside participants • Teaching adults how to use PCs and basic programs

• Volunteer

  • Oct 2006 - Oct 2010

  Member of the Management Committee: • An active member of the Management Committee I was involved in the overall governance and strategic direction of LAWRS. • Help maintain a long-term overview of the organisation by ensuring LAWRS financial health and legal compliance. I was required to attend the Management Committee meetings. Administrative Support Officer: • Using software packages (including Microsoft Office), preparing letters and documentation in accordance with local procedures and legal requirements • Updating and managing computer databases and spreadsheets, providing reports and assisting in compiling information • Providing professional support to Senior Officers and Managers, and dealing with confidential and sensitive matters