Nune Soghomonyan

Business Analyst at Idram Payment System
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Contact Information
us****@****om
(386) 825-5501
Location
Armenia, AM
Languages
  • French -
  • English -
  • Russian -

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Credentials

  • Knowledge Forum Marketing 3.0, Values - Driven Marketing
    Philip Kotler/Armenian Marketing Association
    Nov, 2011
    - Oct, 2024
  • Touchpoint User ;Touchpoint Advanced User; Touchpoint CQM; Touchpoint Business Objects
    Tektronix
    Sep, 2015
    - Oct, 2024
  • Electronic Communications Market Regulation
    European Bank for Reconstruction and Development & Public Services Regulating Commission of RA
    Oct, 2010
    - Oct, 2024
  • Excellence in Customer Service. Effective Communication Skills. Situational Service. Handling Customer complaints. Problem solving & creative thinking. Customer Relationship Management. Stress & time Management.
    CSP Middle East
    Feb, 2007
    - Oct, 2024

Experience

  • Idram Payment System
    • Armenia
    • Financial Services
    • 1 - 100 Employee
    • Business Analyst
      • Nov 2019 - Present
  • 4finance
    • Belgium
    • Financial Services
    • 1 - 100 Employee
    • Contact Center
      • Apr 2019 - Nov 2019
  • Tumo Center for Creative Technologies
    • Armenia
    • Education Administration Programs
    • 200 - 300 Employee
    • HR Manager
      • Feb 2017 - Mar 2019
  • VivaCell-MTS (Armenian subsidiary of MTS Group)
    • Telecommunications
    • 100 - 200 Employee
    • Yerevan Retention & Consulting Supervisor
      • Aug 2010 - Feb 2016
  • VC-MTS
    • North Avenue SC officer
      • Aug 2008 - Aug 2010

    • Contact Center coordinator
      • Apr 2008 - Aug 2008

    • Contact Center operator
      • Nov 2006 - Apr 2008

  • "UFA" Foreign languages teaching center
    • Head of French Section (staff under supervision > 10)
      • Oct 2003 - Nov 2006

      Arrangement and supervision of the Submission testing & exams process ; staff recruitment, budget control; courses scheduling & preparation of groups, responsible for teaching methods , teaching materials and the final results achieved by the students. Arrangement and supervision of the Submission testing & exams process ; staff recruitment, budget control; courses scheduling & preparation of groups, responsible for teaching methods , teaching materials and the final results achieved by the students.

Education

  • Master of Business Administration
    Master of Business Administration (M.B.A.), Business Administration and Management, General
    2014 - 2015
  • Yerevan State Linguistic University after V. Brussov
    Master’s Degree, Pedagogue, Specialist of French & English languages
    1996 - 2001

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