Experience

Be Accessible Inc

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• QA Specialist

  • Feb 2023 - Present

  •Test new features and functionality of in-house accessibility tool, report bugs and provide feedback to development, design and product teams. •Participating in all Agile Scrum ceremonies, including stand ups, refinement/ requirements gathering sessions, sprint planning and retrospectives. •Test new features and functionality of in-house accessibility tool, report bugs and provide feedback to development, design and product teams. •Participating in all Agile Scrum ceremonies, including stand ups, refinement/ requirements gathering sessions, sprint planning and retrospectives.



Target Labs, Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• QA Specialist

  • Oct 2021 - Feb 2023

  •Working closely with development and business teams to communicate issues/gaps and to understand business requirements following Agile Scrum methodology •Creating and implementing test cases for finding defects and other potential issues, reporting bugs utilizing Jira; performing different types of testing , including retesting and regression testing. •Execution manual and automated test cases, performing retesting and regression testing •Performing data validation using basic SQL queries Show less


Sovatech Systems Inc.
• United States
• Software Development
• 1 - 100 Employee
• Manual QA analyst

  • May 2020 - Sep 2021


EM

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Oct 2015 - Feb 2020

  •Planned and organized the use of resources in order to provide an effective and efficient service. •Maintained a solid record of cost efficiency and profitability, tracked essential Data utilizing MS Excel , to visualize and optimize logistics operations. •Planned and organized the use of resources in order to provide an effective and efficient service. •Maintained a solid record of cost efficiency and profitability, tracked essential Data utilizing MS Excel , to visualize and optimize logistics operations.



Team Telecom Armenia

• Armenia
• Telecommunications
• 200 - 300 Employee

• Legal Advisor

  • 2006 - 2014

  •Drafted and solidified agreements, contracts and other legal documents to ensure the company ‘s full legal rights, finding and correcting errors within SLA•Made sure contracts follows local and federal regulations.•Communicated and negotiated with external parties/vendors•Provided clarification on legal language and specifications to everyone in the organization.

• Branch manager of sales and customer service

  • 2004 - 2006

  •Managed a group of sales and customer service staff to assist in daily operations, implemented strategies to increase productivity and customers satisfaction.•Performed cost-benefit and needs analysis of existing and potential clients to meet their needs.

• Sales and Customer service representative

  • 2001 - 2004

  •Presented, promoted and sold products/services using solid arguments to existing and potential customers.•Handled customer complaints, provided appropriate solutions within the time limits following guidelines and policies.