Nukul Kumar
Senior Program Manager at eBay Ads- Claim this Profile
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Bio
Credentials
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Agile at Work: Planning with Agile User Stories
LinkedInFeb, 2023- Nov, 2024 -
Amazon Web Services Cloud Practitioner
Amazon Web Services (AWS) -
Certified ScrumMaster (CSM)
Scrum Alliance -
Data Science
UC Berkeley Executive Education -
Project Management Professional (PMP)
Project Management Institute -
Safe5.0 POPM
Scaled Agile, Inc.
Experience
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eBay Ads
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United States
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Technology, Information and Internet
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200 - 300 Employee
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Senior Program Manager
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Sep 2021 - Present
Building prioritized annual/quarterly roadmap that align with organizational goals. Leading execution of key programs. Engaging and collaborating with Partner teams such as Design, Legal, Markets to ensure programs are delivered on time and risks are highlighted/mitigated. Providing Incident management support. Owned tracking and reporting of status across multiple streams of work. Partnering closely with Product and Engineering leads to deliver world class solutions. Managed day to day team operations and agile ceremonies. Introduced process improvements for improving delivery efficiency. Show less
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Cognizant
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Program Project Manager
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Nov 2012 - Sep 2021
Program Delivery - Program leadership to improve customer experience and perform enhancement of enterprise applications. Delivered Org wide transformation efforts in Healthcare domain. Lead, mentor and coach Project managers and technical team members. Managed project dependencies. Setting up standards and processes through PMO office. Account Management - Managed account partnership with Clients. Coordinating onshore/offshore cadences. Managed day-day account operations such as hiring, new project engagements, financials, invoicing, RFP/RFI, interviews, managing team conflicts, providing L2/L3 level support for production incidents, maintaining Service level agreements(SLA's), supporting Master Service agreements(MSA) and creating SOW's(statement of work). Show less
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Infosys
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India
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IT Services and IT Consulting
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700 & Above Employee
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Project Manager(Service Planner)
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Nov 2008 - Jan 2013
Project Description: The project involves development and maintenance of services for multi-platform systems(DotNet,J2EE, Mainframes) and enhancing legacy services and exposing them as web services using Bus and Datapower. The services implement critical functionality needed by various consumers and are implemented as per SOA guidelines of the organization.Responsibilities:Managed resource in-takes and engagements via PMO mailbox. Assigned resources based on bandwidth, expertise and criticality of work.Managing Quick Base application to track and report weekly projects status. Enhancing the application for greater benefits and usage.Gathering scope details by interacting with involved stakeholders, estimating and planning interim milestones.Providing daily/weekly status of the Project progress at various forums.Working closely with all the involved stakeholders (PM's, Architects, Developers, Infrastructure leads, QES leads, DBA's etc) to identify risks/issues and how to mitigate them.Managing WPI and WPR of design deliverables and collecting sign-off. Managing Requirement change through PCR process.Introducing Process improvements. e.g. Enhanced Estimation template, Created Work plan when 3rd Party vendors are involved, Onboarding of new team members etc.Highlights:Handled some of the most critical projects in the span of 3yrs. Eg. New business initiatives, Healthcare regulatory projects, Strategic initiatives etcStepped up to the role of Project managers on several projects based on need/situation.Managed SR(Service Requests) as a lead Project Manager on several occasions due to criticality.Worked with teams using different technologies (MF, JAVA, .Net), Vendors following varied process and using different terminologies etc, data providers from all domains such as Member, Provider, Plan and Claims etc.Running/Managing meetings effectively.QuickBase, MPP, Excel, ClearQuest, ClearCase. Show less
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Software Engineer
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Sep 2005 - Oct 2008
Project Description: The project involved development and maintenance of Enterprise and Frameworks services using EAI tools like MQ series, CICS channels and containers, service bus and data power. Responsibilities:Involvement in Requirement gathering, Impact analysis, Design, Development, Testing, Support and Implementation.Lead developer and Module lead managing a team of 5 developers in one of the most challenging and ever evolving project.Critical defect/issue handling, review & mentoring, defect reporting, root cause analysis.Coordinating Offshore-Onsite communication.Implementation and Production defect support to Onsite team. Show less
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Education
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UC Berkeley Extension
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Maharshi Dayanand University
B.E -
Bhagwan Mahaveer Institute of Engineering & Tech
B.E