Network Development Manager

• Mar 2023 - Present

Network & IoT Supervisor

• Dec 2020 - May 2023

Network Architect

• Dec 2017 - Mar 2021

Network Specialist (Network Development Department)

• Oct 2014 - Dec 2017

Responsible for the Design of Networks to support or integrate new projects. Also responsible for the troubleshooting of networking problems using diagnostic testing software and equipment. In addition, responsible for the configuration of client’s network devices (CISCO ASR920, CISCO ME3400, CISCO ME3600, Fortigate 300C, 40D & 60D, CISCO IAD) to ensure maximum service quality. Completed the following Projects: • CISCO ACS Project • Telephonic system Migration Project • CISCO ME3600 IOS Firmware upgrade • Managed OGP’s Network Installation and Configuration • Managed COOPACA’s core and Branch office Network Configuration • OnDemand Internet Access Project Show less

NOC Tecnician

• Jun 2011 - Oct 2014

Responsible for the quality control of the provisioned circuits regarding their configuration and follow up for the open client and company work orders. Also responsible for company IP address management. Monitored and supported MPLS network quality and reliability via Solarwinds real-time alarming application to detect network faults. Produced detailed incident reports pinpointing time, place and circuit number and issued work order to field technicians for immediate fiber optic repair. Re-organized all server rooms regarding cable management, servers and routers repositioning. Created NOC database in MS Access controlling work orders and trending of faults formerly managed manually. Successfully completed a hardware upgrade for submarine network owned by taino caribe by installing 5 new stm -64 and stm-16 cards and provisioning new fiber optic connections Installation, programming and maintenance of Windows Servers Installation, programming and maintenance of BMC Track-IT software Provisioned Ethernet cable for internet circuit Laid cabling and setup network connections to support stream of new hires. Performed the successful migration of 20 company-owned laptops to Windows 7 in an eight-hour shift. Developed Excel-based tracking system to help monitor and control company-owned laptops used by field personnel. Defined fields to identify owner/user, MAC address, IP address, ID all hardware and monitor status of system updates. Enhanced efficiency and control of expensive cables by locating and identifying users. Planned logistics and laid cabling to provide visuals of NOC in staff meeting room providing a teaching and discussion tool. Show less