Mechanical Fitter

• Oct 2020 - Present

Managing Director

• Feb 2018 - Present

Direct and control the work and resources of the company. Prepare a corporate plan and monitor progress against this plan to ensure that the company attains its objectives as cost-effectively and efficiently as possible. Keep aware of developments within the industry and ensure that the appropriate policies are developed to meet the company’s mission and objectives and to comply with all relevant statutory and other regulations. Establish and maintain effective formal and informal links with major customers, agencies, local authorities and other stakeholders generally, to exchange information and views and to ensure that the company is providing the appropriate range and quality of services. Ensure that the company remains at the forefront in the industry, applies the most cost-effective methods and approaches. Provide leading-edge products and services and retain its competitive edge. Develop and maintain an effective marketing and public relations strategy to promote the products, services and image of the company in the wider community. Represent the company in negotiations with customers, suppliers and other key contacts to secure for it the most effective contract terms. Develop and maintain Total Quality Management systems throughout the company to ensure that the best possible products and services are provided to customers. Show less

Apprentice

• Mar 2015 - Feb 2019

Undertake service and maintenance tasks under the direct supervision of an experienced mentor with experience and level of training. To attend college and complete / submit course work on time Complete work based training programme / records in accordance with college requirements. To undertake additional duties in line with capabilities as required. Take on additional responsibilities in second, third years of training as agreed with line manager. Carry out the work required and take the necessary precautions to ensure your safety and that of others affected by your actions. To conduct all activities in accordance with Company Policy and Procedures. Show less

Creative Director

• Feb 2014 - Feb 2018

Leading a creative team. Setting goals for the team. Tracking the team's progress. Managing conflicts among staff. Optimising budgets. Developing strong relationships with a variety of clients. Planning creative projects. Deciding on campaign styles. Providing constructive criticism. Coordinating the work among departments. Leading a creative team. Setting goals for the team. Tracking the team's progress. Managing conflicts among staff. Optimising budgets. Developing strong relationships with a variety of clients. Planning creative projects. Deciding on campaign styles. Providing constructive criticism. Coordinating the work among departments.

Bank Teller

• Apr 2014 - Feb 2015

Identified customers, validated and cashed checks and deposits. Processed cash withdrawals Performed specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency. Received and verified loan payments, mortgage payments and utility bill payments. Recorded all transactions promptly, accurately and in compliance with bank procedures. Answered inquiries regarding checking and savings accounts and other bank related products. Attempted to resolve issues and problems with customer's accounts. Initiated and opened new accounts. Explained, advised on and promoted bank products and services to customers. Identified referral opportunities and made relevant referrals. Ensured compliance with all internal controls and established policies and procedures. Show less

Sales Assistant

• May 2013 - Apr 2014

Stock control and management. Being responsible for processing cash and card payments. Merchandising Dealing with queries and complaints from customers. Giving advice and guidance on product selection to customers. Balancing cash registers with receipts. Working within established guidelines, particularly with brands. Responsible for security within the store and being on the look out for fraudulent credit cards. Stock control and management. Being responsible for processing cash and card payments. Merchandising Dealing with queries and complaints from customers. Giving advice and guidance on product selection to customers. Balancing cash registers with receipts. Working within established guidelines, particularly with brands. Responsible for security within the store and being on the look out for fraudulent credit cards.

Sales Assistant

• Feb 2012 - Mar 2013

Stock control and management. Being responsible for processing cash and card payments. Merchandising Dealing with queries and complaints from customers. Giving advice and guidance on product selection to customers. Balancing cash registers with receipts. Working within established guidelines, particularly with brands. Responsible for security within the store and being on the look out for fraudulent credit cards. Stock control and management. Being responsible for processing cash and card payments. Merchandising Dealing with queries and complaints from customers. Giving advice and guidance on product selection to customers. Balancing cash registers with receipts. Working within established guidelines, particularly with brands. Responsible for security within the store and being on the look out for fraudulent credit cards.

Call Center Agent

• Feb 2011 - Jan 2012

Made outgoing calls to people. Informed them about our products and services. Sold those products and services to people. Attentively listened to objections and objection handled effectively. Generated more leads from the people outcalled. Data captured every interaction in the system. Made outgoing calls to people. Informed them about our products and services. Sold those products and services to people. Attentively listened to objections and objection handled effectively. Generated more leads from the people outcalled. Data captured every interaction in the system.