ntombizodwa mogale

Sales SME Specialist at Innovation Group
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA

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Bio

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Experience

  • Innovation Group
    • United Kingdom
    • Insurance
    • 100 - 200 Employee
    • Sales SME Specialist
      • Apr 2020 - Present

      Facilitating/TrainingProcess MappingRisk AnalysisProject Planning,Briefing and Execution

    • Sales and Retention Teamleader
      • Mar 2015 - Mar 2020

      Managing a group of 15 agents on both Inbound and Outbound Calls.Ensuring SLA is met in line with client expectationsTargettingCoachingMentoringPerformance ManagementRecruitmentEmployee Relations ProcessData Optimization

    • Sales Agent
      • Jul 2010 - Feb 2015

      Selling Insurance ProductsData CapturingCustomer ServiceObjection Handling

  • Homemark (PTY) Ltd
    • South Africa
    • Retail
    • 100 - 200 Employee
    • Sales Agent
      • Feb 2009 - Jun 2010

      Telesales agents, selling cellphone contracts on behalf of Vodacom Direct Telesales agents, selling cellphone contracts on behalf of Vodacom Direct

Education

  • MANCOSA
    Digital Marketing, Digital Marketing
    2023 - 2023
  • Moonstone Business School of Excellence
    Regulatory Examination For Representatives, RE5
    2022 - 2022
  • Virtual CLC
    Class Of Business 1 and 2
    2022 - 2022
  • ELearning College
    Risk Management
    2021 - 2021
  • Advanced Assessment and Training
    Project Management NQF5
    2019 - 2020

Community

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