Ntombe moqomo

Customer Service Agent at Independent Risk Distribution South Africa (IRDSA) Pty (Ltd)
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA

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Bio

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Credentials

  • RE5
    Moonstone Interactive
    Oct, 2021
    - Nov, 2024

Experience

  • Independent Risk Distribution South Africa (IRDSA) Pty (Ltd)
    • South Africa
    • Financial Services
    • 1 - 100 Employee
    • Customer Service Agent
      • Sep 2021 - Present

    • Sales Agent
      • Jul 2020 - Nov 2021

      Call client to offer them medical cover, process the application ,send out welcome packages, do administration work

  • FNB South Africa
    • South Africa
    • Banking
    • 700 & Above Employee
    • Test Analyst
      • Jul 2018 - Jun 2019

      I was responsible for analysing business requirements specifications document, developing test cases and scenarios, manual testing, creating test results report and presentation of test cases,scenarios and test results report. I was responsible for analysing business requirements specifications document, developing test cases and scenarios, manual testing, creating test results report and presentation of test cases,scenarios and test results report.

  • THE OPTICAL CENTRE, INC.
    • United States
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Aug 2015 - Jul 2018

      Was the first point of contact with clients, was responsible for managing the telephone, placing orders for customers and dealing with customer queries. Also was responsible for making sales Was the first point of contact with clients, was responsible for managing the telephone, placing orders for customers and dealing with customer queries. Also was responsible for making sales

Education

  • CTU Training Solutions
    Information systems certificate, Computer Programming, Specific Applications
    2018 - 2019
  • University of Johannesburg
    National Diploma in management, Business Administration and Management, General
    2016 - 2018
  • Boston city campus
    Bachelor of management marketing, Business/Commerce, General
    2016 - 2017

Community

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