Director of Operations, Annual Giving

• Jun 2022 - Present

Assistant Director of Operations, Annual Giving

• Nov 2019 - Jun 2022

• Primary day-to-day client of phonathon, including strategy recommendations and overseeing the execution of contracted deliverables to/from the phonathon vendor• Project manages central Annual Giving mail and email appeals and special projects• Primary liaison for Annual Giving with WSU Foundation Advancement Services• Serves as the budget authority for Annual Giving, including budget management, forecasts, and reconciliations

Development Coordinator, Annual Giving

• Mar 2016 - Nov 2019

January 2019 to November 2019• Primary day-to-day client of phonathon, including strategy recommendations and overseeing the execution of contracted deliverables to/from the phonathon vendor• Project managed central Annual Giving mail and email appeals and special projects, including preparing lists for print and email, and loading, testing, and scheduling HTML emails through iModules.• Primary liaison for Annual Giving with WSU Foundation Advancement Services• Served as the budget authority for Annual Giving, including budget management, forecasts, and reconciliationsMarch 2016 to December 2018• Project coordinator for central and unit Annual Giving direct mail, email, and giving day.• Prepares lists for print and email, and loads HTML, tests and schedules emails through iModules.• Aids in budget formation and strategic planning for Annual Giving.• Liaison between Annual Giving and 22+ university units and University Publishing.• Administrative support for Annual Giving, including purchasing, budget projection and reconciliation, giving day and crowdfunding gift reconciliation, and travel. Show less

Administrative Assistant, Annual Giving

• Aug 2012 - Mar 2016

September 2014 to present - Annual Giving (and Technology & Advancement Records starting November 2014):* Project management for unit direct mail and email appeals for 19 units;* Project management for student call center scripting and placemats for units and Annual Giving;* Primary point of contact for team inbox for Annual Giving;* Travel arrangements and reimbursements for both Annual Giving and Technology & Advancement Records;* Purchasing and purchasing card reconciliations for Annual Giving, Technology & Advancement Records, and other Foundation units as needed;* Monthly budget reconciliations and projections for 4 budgets; * Serve as backup to front desk reception;* Aid in proofreading/editing central appeals and correspondence for Annual Giving and Stewardship;* Other duties as assigned.August 2012 to April 2014 - Annual and Special Gifts, Stewardship, and Special Events:* Travel arrangements for 10 team members, including all travel authorization forms, reservations, itineraries for AVP, and all reimbursements;* Monthly budget reconciliations and projections for five budgets, purchasing, reconcile 3 purchasing cards;* Duties as assistant to AVP, including aiding in drafting correspondence and memos, screening phone calls and taking messages, calendaring upcoming events and sending out Outlook invitations AVP's behalf;* Aiding in events coordination, including arranging floral, catering, space rental, list requests for invitation lists, and maintaining RSVP lists;* Responsible for hiring, training, and managing student workers;* Other duties as assigned, such as screening student grant applications and writing and proofreading stewardship copy. Show less

Executive Assistant to the Music Director

• Jul 2011 - Aug 2012

Managed communication to the public through press releases, social media, and email/telephone daily interactions and correspondence. Responsible for creating/proofreading programs and brochures. Set up box office for symphony events and managed/reconciled till. Managed communication to the public through press releases, social media, and email/telephone daily interactions and correspondence. Responsible for creating/proofreading programs and brochures. Set up box office for symphony events and managed/reconciled till.

Senior Server/Floor Manager

• Oct 2007 - Aug 2012

Managed and trained fellow servers and served customers. Managed till and reconciled daily transactions. Managed and trained fellow servers and served customers. Managed till and reconciled daily transactions.