Experience

Streamline Health Tech

• Uganda
• IT Services and IT Consulting
• 1 - 100 Employee

• Associate CTO

  • Feb 2023 - Present

  1. Manage the infrastructure and operations of Stre@mline, including networkoperations, data center, applications development, maintenance, and security.2. Establishing a highly secure technology environment for Stre@mline services.3. Assist the Chief Technology Officer (CTO) in planning, implementing, monitoring, andevaluating Stre@mline EMR infrastructure services and functions.4. Works hand in hand with the IT support manager and the head of softwaredevelopment to manage the daily operations of Stre@mline EMR, including fieldsupport, Stre@mline systems; creating and implementing new systems regarding thefunctionalities of Stre@mline.5. Work hand in hand with the CTO in making decisions to purchase of Stre@mlineequipment. Being on the look-out for and selecting the best advanced technology.6. Participate in the assessment and recruitment of the technical staff.7. Organise and implement training sessions for the technical team.8. Assist in the research, implementation and monitoring of technology directions andbest practices.9. Represent the CTO in meetings and planning workshops, when necessary.10. Assist in the formulation, recommendation, and enforcement of policies relevant tosupport and implementation of Stre@mline.11. Oversee any new Stre@mline related project work.12. Conducting a periodic competitive analysis exercise for Stre@mline technology. Show less

• Information Technology Support Engineer

  • Aug 2022 - Feb 2023

  i. Offer IT support to Stre@mline clientsii. Train Stre@mline usersiii. Work closely with other hardware engineers at Streamline Health Tech Co. LTD. toinstall, set up, test and provide technical support to ensure Stre@mline is workingwell in the respective health facilities.iv. Conduct a demo of how Stre@mline works to potential clients whenever you arecalled upon.v. Act as the primary point of contact for Stre@mline clients.vi. Maintain a positive attitude to customers in the field and offer a strong customerfocusvii. Document technical issues faced in the field and publish them on the StreamlineHealth Tech Ltd blogviii. Offer offsite support to clients through proper management of the ticketing systemwith clientsix. Identify potential areas of interest to Stre@mline clients and advise accordingly onhow to meet their needs.x. Advise Stre@mline clients’ on the required IT hardware infrastructure needs andwork with the iStreams IT hardware shop if possible to supply those requirements.xi. Bill clients and write invoices on behalf of Streamline Health Tech Co. Ltd for thework done in the fieldxii. Build very good customer- Streamline Health Tech Co. Ltd relations Show less


LIGHT ACADEMY ALUMNI ASSOCIATION
• Secretary General

  • Aug 2018 - Present


FRIENDS OF CHARITY UGANDA

• Community Volunteer

  • Feb 2017 - Present

  In this capacity I serve in various community to bring a smile to the poorest of the poor In this capacity I serve in various community to bring a smile to the poorest of the poor



IICS TECHNOLOGIES

• Uganda
• Software Development

• Team leader Change and deployment

  • May 2021 - Jul 2022

  • Established and maintained effective relationships with new and existing iHMIS user hospitals by identify their needs and gaps, addressing them or guiding on the right channels to address them.• Participated in creation, implementation and evaluation of software distribution plans and strategies by studying and applying unique findings from the different sites. • Spear headed new site onboarding through institution administration engagement, team preparation and distribution, site work plan scoping and follow up to ensure surpassing of set targets. • Created data management tools that facilitate the secure collection and processing of hospital performance data on the iHMIS to enable continued monitoring and support thus maintain excellent performance.• Conducted continuous training and development schemes for the change and deployment team through drills, trainings and simulations Show less

• Change and Deployment Officer

  • Sep 2020 - Apr 2021

  • Conducted user needs assessments using questioner guides, facilitated both change and system training for new and existing users and handheld them on required system modules as per their roles.• Conducted software championing in deployed Hospital providing technical assistance, introducing users to unfamiliar ICT tools, creation of accounts and providing general required information to facilitate smooth usage. • Participated in hospital performance data analysis through data collection and manipulation using excel. This data guided the overall project team in monitoring and follow up endeavors.• Coordinated with my Supervisor by keeping an update of day-to-day activities in the field through attending meetings, writing daily, weekly and field closure reports.• Prepared and presented field completion findings and documentation.• Used ticketing system to track and resolve open customer issues. Show less



Galaxy International School Uganda

• Uganda
• Primary and Secondary Education
• 1 - 100 Employee

• Information Technology Assistant

  • Jul 2020 - Sep 2020

  Systems management , hardware maintenaince , network &server maintenance , camera maintenance Systems management , hardware maintenaince , network &server maintenance , camera maintenance


myd telecoms ltd
• Telecommunications
• 1 - 100 Employee
• Health And Safety Coordinator

  • Jan 2020 - Sep 2020


Telekonet Africa limited

• Trainee

  • Jun 2019 - Jul 2019

  I studied more about networks , microwave technology, generators , installation and maintenance if telecommunications and IT equipment I studied more about networks , microwave technology, generators , installation and maintenance if telecommunications and IT equipment


Uganda National Police
• 1 - 100 Employee
• Trainee

  • Jun 2018 - Aug 2018

Uganda prisons service
• Trainee

  • Jun 2017 - Sep 2017