Nicole Saley

Customer Success Manager at BlueRush
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Location
Edmonton, Alberta, Canada, CA

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Jon Capus

In the one and half plus years I’ve worked with Nicole at Mover (now Microsoft) I’ve seen her ready to tackle clients and projects of any size with great enthusiasm and attention to detail. Nicole is ready to jump on a sales call or screenshare at any given moment if it will translate to greater clarity for one of her clients or just anybody who needs extra support. She is an organized and ambitious account manager that likes connecting dots for others by leveraging her deep technical knowledge and is extremely personable regardless of whether it is your 1st or 100th interaction with her.

Graham Hosie

Over the past year and half I've been working with Nicole at Mover (now Microsoft), I can say with certainty that Nicole is an excellent asset to our team. We work closely in managing migrations both large and small and Nicole's ability to liaise, teach and manage our application, processes and clients is exemplarily. I've been very proud to watch Nicole grow within her role and her knowledge has been invaluable to me on many occasions.

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Experience

    • Canada
    • Technology, Information and Media
    • 1 - 100 Employee
    • Customer Success Manager
      • Jul 2021 - Present

      • Provide training and onboarding support to clients, ensuring a smooth transition and adoption of IndiVideo, BlueRush's personalized video platform • Conduct analytics workshops to analyze and evaluate customer deployments, gathering data insights for further improvement. • Create summaries, strategies, meaningful stories, use cases, and recommendations based on the outcomes derived from data analysis. • Foster trust, rapport, and strong relationships with clients, vendors, and partners, both internally and externally. • Collaborate with the sales and project management teams to ensure that client needs and expectations are effectively addressed and fulfilled. Show less

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