Sales and Customer Service Administrator

• Oct 2021 - Present

Within this role, I successfully manage B2B client accounts by analysing needs, providing updates and addressing queries. I interact with prospective customers as well as maintaining positive client relations. I also liaise with the team to ensure orders and customer requests are fulfilled to strict deadlines.

Store Assistant

• Apr 2021 - Oct 2021

During this time, I contributed to producing highly engaging content for social media platforms. I successfully improved sales and customer satisfaction scores by creating high quality, precise drinks in a fast- paced environment.

English as a Second Language Teacher

• Aug 2019 - May 2021

Here, I provided high quality ESL teaching to young learners. This included preparing lesson plans, evaluating progress of students, resolving their queries and maintaining accurate records. Here, I provided high quality ESL teaching to young learners. This included preparing lesson plans, evaluating progress of students, resolving their queries and maintaining accurate records.

Cover Leader

• Jun 2019 - Aug 2019

English Teacher

• May 2018 - May 2019

My role here involved preparing and delivering fun and engaging lessons to classes of up to 16 students of diverse age groups. I devised innovative teaching methods and lessons plans based on student needs. I effectively interacted with diverse student groups, parents, other teachers and staff My role here involved preparing and delivering fun and engaging lessons to classes of up to 16 students of diverse age groups. I devised innovative teaching methods and lessons plans based on student needs. I effectively interacted with diverse student groups, parents, other teachers and staff

Selling Assistant

• Nov 2017 - Apr 2018

Project Coordinator

• Jul 2017 - Apr 2018

During my tenure here, I promoted global brands (Doubletree by Hilton and Gatwick Airport) through networking events within the UK. I utilised strong creativity and organisation skills to display stock in an attractive manner. I interacted with potential customers and displayed products in an appealing manner to acquire sales deals During my tenure here, I promoted global brands (Doubletree by Hilton and Gatwick Airport) through networking events within the UK. I utilised strong creativity and organisation skills to display stock in an attractive manner. I interacted with potential customers and displayed products in an appealing manner to acquire sales deals

Customer Services Adviser

• Dec 2016 - Apr 2017

Here, I served as a Travel Insurance Claims Handler to handle a huge volume of customer calls. This included addressing queries, providing updates and resolving issues if any. Furthermore, I supported with claim analysis, settlements calculation and fraud detection. I reported all incidents to seniors in a timely manner. Here, I served as a Travel Insurance Claims Handler to handle a huge volume of customer calls. This included addressing queries, providing updates and resolving issues if any. Furthermore, I supported with claim analysis, settlements calculation and fraud detection. I reported all incidents to seniors in a timely manner.

Sales Assistant

• Aug 2016 - Dec 2016

Supermarket Assistant

• Aug 2015 - Jun 2016

Sales Assistant

• Jun 2012 - Sep 2014