Food Data Scientist

• Jan 2022 - Present

GPS Analyst

• Aug 2021 - Nov 2021

• Developed deep knowledge within a complex product group. • Investigated and prioritized advertising issues, escalating to a specialist when appropriate for further troubleshooting or de-bugging. • Owned tasks end-to-end until they are assigned to specialist. • Discerned product confusion from bugs, determined solutions, and advised the sales team advertisers to accomplish the advertisers desired outcome. • Effectively and concisely communicated resolution, technical resolution, workarounds, or product confusion to the team • Partnered with product support group specialists to determine solutions to advertising bugs and product confusion • Facilitated a high-end customer experience related to support for advertising bugs • Mentored team members and own product support areas. Show less

Senior Administrator

• Aug 2016 - Feb 2021

• Processed and controlled company’s accounts, generated financial reports, such as Trial Balance, debtor ledger, creditor ledger; • Monitored and allocated payment to suppliers; • Updated back office system mainly operating Resmanager Software; • Planned and created content for Company's Website and social media (Facebook/Instagram); • Executed Issuing of all client’s tickets both groups or single bookings; • Improved office efficiency by overhauling previously haphazard filing system. Show less

Community Dietitian

• Nov 2019 - Feb 2020

Supervised Practice (75 hours) as required by CORU - County Louth and County Meath (CH8): Ardee, Dundalk, Navan, Trim Type 2 Diabetes - Group Education Course (DESMOND) and Diabetes Clinic Overweight/Obesity - Weight Management Programme General adult clinic Paediatric clinic Updated about NCPM and ONS prescription Supervised Practice (75 hours) as required by CORU - County Louth and County Meath (CH8): Ardee, Dundalk, Navan, Trim Type 2 Diabetes - Group Education Course (DESMOND) and Diabetes Clinic Overweight/Obesity - Weight Management Programme General adult clinic Paediatric clinic Updated about NCPM and ONS prescription

Reservations Assistant

• Jun 2016 - Aug 2016

• Executed reservations from the sales office, websites, other hotel departments, Pegasus and travel agents; • Processed of cancellations, modifications, and advance deposits on reservations; • Created business block, printed rooming list and processed BEO reports; • Allocated corporate and VIP clients and reserved baby cots and clients celebrating special occasion; As fast learner I was able to process reservations using Opera Software in the first week of the internship. I've processed during the work experience thousand of reservation in a fast and detailed oriented way. Show less

Customer Service Team Leader (Hospitality)

• Aug 2014 - Aug 2016

• Responsible for leading a team of five members at Costa Coffee Shop; giving clear instructions to the staff; training them in a daily basis and any new employee on store procedures, policies and outstanding customer service; • Ensured the team consistently delivered work to the standard the company expected; • Delivered exceptional, friendly and fast service to over 100 customers in a daily basis recognised by the customers as an excellent professional through customers reviews; • Formulated and built the store brand and sales target working in a team with the manager; • Boosted upselling and cross-selling. Show less

Editorial Team Coordinator

• Nov 2012 - Jan 2014

•Worked as Editorial Coordinator for ETB, a publisher specialized in technical and vocational education; managed a team of five employees, daily activities and various projects simultaneously, on a small budget •Structured the editorial department from procedures to staff organisation (from two to five employees answering directly to me and several service providers); recruited new employees; reviewed the flowchart of the editorial process; created database/procedures and programs structure. •Managed internal workflow process to ensure seamless and timely content production and that all deadlines were met •Routine was as followed: getting a list of books from management with products and deadlines; responsible to find a specialist in the field to write about each chapter; making the first contact with the author; negotiating time and price to be paid for the chapter; checking staff progress for all projects; reviewing all work done; proofreading; seeking more authors in several areas to increase our database of authors; overseeing digital/educational portal book industry; receiving feedback •Extremely organized; customer and client support excellency and multitasking; •Responsible for answering, following up or solving any issue •Helped ensure materials and messages were consistent with the organization's brand, mission and vision and met established standards for quality in order to maintain and promote the organization's positive reputation •Successful Project: Published a employee training book for Coca Cola/FEMSA which outlined all the processes involved in the production of soft drinks; responsible to attended meetings with the client to understand their needs and pains, find professionals to write the book, organize these professional`s visits to the factory of Coca Cola/FEMSA; followed 100 % of each process step •Achievements: Invited by the company directors to work as an Editorial Coordinator. Publicated a book that was behind schedule within SLA Show less

Founder, Manager and Social Media Specialist (Weekend Work)

• Aug 2012 - Dec 2013

•Founded a chairs and tables rental company for parties and events from scratch and took strategic decisions that needed to be made from the absolute start onwards (30 tables and 200 chairs); •Answered questions and requests made by customers and potential ones by telephone, email and via websites (such as Facebook); •Planned, created and promoted products by email and via Facebook; •Organised and managed the schedule for the delivery of products (products were rented four times per weekend); - Increased considerably the number of following users of the company’s profile (from about 200 to 2000 in five months) . Show less

University Lecturer | Practice Tutor

• Apr 2012 - Dec 2012

• Supervised Traineeship (Clinical/Hospital set);• Advised projects/researches;• Taught in higher education.Subjects:- Clinical Nutrition- Advanced Clinical Nutrition- Nutrition and Dieteticswww3.unip.br/default.asp

University Lecturer | Practice Tutor

• Apr 2012 - Dec 2012

• Supervised Traineeship (Clinical/Hospital set);• Advertised projects/researches;• Taught in higher education.Subjects:- Clinical Nutrition- Nutrition in Sports- Food Compositionwww3.unip.br/default.asp

Senior Bariatric Dietitian

• Jan 2009 - Oct 2012

• Educated and advised patients with diet-related disorders on the practical ways in which they can improve their health by adopting healthier eating habits; • Delivered group sessions to patient groups; • Worked as part of a multidisciplinary team to gain patients' cooperation in following recommended dietary treatments; • Educated other healthcare professionals about food and nutrition issues; • Prepared information packs, flyers and other promotional materials; • Wrote reports and case notes and maintain accurate records; • Evaluated and improved treatments; • Created forms, elaborated manual, chart and flowchart of the nutrition clinical care to standardize the service. www.bariatrica.com.br Show less

University Lecturer | Practice Tutor

• Jan 2009 - Jul 2011

• Supervised Traineeship (Public Health Service/Clinical set); • Advertised projects/researches; • Taught in higher education; www.ceunsp.edu.br • Supervised Traineeship (Public Health Service/Clinical set); • Advertised projects/researches; • Taught in higher education; www.ceunsp.edu.br

Trainer

• 2010 - 2010

Gave a presential training session for Catering service workers of Santa Casa de Piracicaba Hospital. Ministrou treinamento para as Copeiras da Santa Casa de Piracicaba por meio da Anhanguera Educacional. Foram seis dias de treinamento realizados nos temas: I. higiene pessoal/dos equipamentos/do ambiente/alimentar, II. organização da cozinha, III. organização das bandejas e apresentação dos pratos, IV. dietas hospitalares padronizadas e V. comunicação em saúde Gave a presential training session for Catering service workers of Santa Casa de Piracicaba Hospital. Ministrou treinamento para as Copeiras da Santa Casa de Piracicaba por meio da Anhanguera Educacional. Foram seis dias de treinamento realizados nos temas: I. higiene pessoal/dos equipamentos/do ambiente/alimentar, II. organização da cozinha, III. organização das bandejas e apresentação dos pratos, IV. dietas hospitalares padronizadas e V. comunicação em saúde

Home Care Dietitian

• Sep 2008 - Dec 2008

• Critically ill patient (cancer, COPD, degenerative neurological disease, heart failure, etc) home care nutrition support; • Systematic evaluated and monitored nutritional and metabolic status; • Managed and monitored oral, enteral and parental nutrition; • Recommended appropriate nutritional supplements to patients when indicated; • Planned menus, inspected food to ensure portions adhere to set restrictions and dietary standards; • Advised patients and their family in a home care environment about nutrition and medical nutrition therapy. Show less

Renal Dietitian - Hemodialysis Unit

• Jul 2007 - Nov 2007

• Educated patient and their family on what the lab values mean and how the patient is doing; • Educated and provided advice on what and how much to eat to improve lab results and patient health; • Explained the relationship of the lab values to the food the patient has been eating; • Reviewed food and fluid intake and make recommendations, if necessary; • Reviewed vitamin supplements and medications such as phosphorus binders and active vitamin D; • Consulted with the physician regarding adjustments that may be needed; • Provided advice on protein and/or calorie supplements, if necessary; • Analysed trends over time to determine how the patient is responding; • Motivated patients to follow the prescribed eating plan; • Provided and elaborated educational materials including, handouts, recipes and where to obtain specialized cookbooks; • Also involved in the overview of bone management, dialysis adequacy, rehabilitation and anaemia management. Show less

Nutrition administrator

• Feb 2004 - Jan 2005

• Oversaw all aspects of foodservice in a range of schools set (at the same time I supervised 20 schools and over 80 catering assistants); • Controlled the inventory and ordered supplies; • Handled the customers problems and queries; • Supervised catering operations; • Ensured high standards for safety/sanitation and meal quality; • Supervised site employees and place food/supply orders; • Provided training to staff members. • Oversaw all aspects of foodservice in a range of schools set (at the same time I supervised 20 schools and over 80 catering assistants); • Controlled the inventory and ordered supplies; • Handled the customers problems and queries; • Supervised catering operations; • Ensured high standards for safety/sanitation and meal quality; • Supervised site employees and place food/supply orders; • Provided training to staff members.

Public Health Dietitian

• Feb 2002 - Nov 2002

• Dealt with users of the service • Fed the database of the company • Organised and managed the documents files • Sorted supplies • Provided training to the users • Dealt with users of the service • Fed the database of the company • Organised and managed the documents files • Sorted supplies • Provided training to the users

Dietitian

• Oct 2001 - Dec 2001

• Recognised the proper conduct of Dietitian along with the multidisciplinary team • Monitored and performed follow-up with regard to the clinical and nutritional evolution of hospitalized patients • Performed specific assistance to be carried out by Dietitian • Evaluated the nutritional state of the patient • Accompanied the preparation and administration of enteral diet • Prescribed nutritional complements, when necessary • Registered on the patients’ records the dietotherapic prescriptions, uneventful/complications, etc. • Promoted nutritional orientation and education to patients and theirs family Show less

Clinical Dietitian - Internship

• Oct 2001 - Dec 2001

• Planned, organised, directed and evaluated nutrition care for individuals and groups of varying ages, lifestyles and health problem across the continuum of care; • Prepared and presented in-depth complex case studies and literature reviews in the area of clinical dietetics; • Participated in the management of patient care; • Intern that functioned as member of the health care team with increasingly complex learning experiences and clinical responsibilities. • Planned, organised, directed and evaluated nutrition care for individuals and groups of varying ages, lifestyles and health problem across the continuum of care; • Prepared and presented in-depth complex case studies and literature reviews in the area of clinical dietetics; • Participated in the management of patient care; • Intern that functioned as member of the health care team with increasingly complex learning experiences and clinical responsibilities.

Community Dietitian

• May 2001 - Sep 2001

• Performed group activities involving the community and focusing subject of interest for the Nutrition area;• Designed, revised and implemented nutritional care plans for a variety of patient types;• Carried out anthropometric evaluation of different groups in the local community;• Developed educational and informational material containing general nutritional orientation regarding the main diet-related diseases;• Proposed viable solutions of individual nutritional intervention;• Recommended appropriate nutritional supplements to patients when indicated;• Out patient follow up for patients discharged on special diets Show less

Nutritionist Administrator

• May 2001 - Sep 2001

• Evaluated the nutritional profile of children in school;• Planed menu adequate to children’s needs;• Performed nutritional orientation to children’s parents, teachers and support staff;• Detected and characterized high-risk groups in schools;• Performed nutritional education and developed educational/informational material.

Nutritionist Administrator

• Jan 2001 - Apr 2001

• Microbiological and sanitary-hygienic control of the equipment and during food manipulation; • Elaborated ‘Manual of Best Practices’; • Planed, calculated, analysed chemical composition of the offered menus, taking specific needs of the customers and characteristics of the food production unit as a basis; • Recognised and proposed adequate techniques of storage, stock/inventory control and purchasing policy, according to physical area and administrative policies of the food production unit; • Evaluated the efficiency of the quality control of the feedstock and the final product; • Identified and proposed assessment and control methods of the staff; • Identified and performed specific administrative and technical procedures. Show less