Experience

National Payment Processing

• United States
• Financial Services
• 1 - 100 Employee

• Sales Channel Manager

  • Feb 2019 - Present

  Personal Summary: Name: Melody Jones Title: Sales Channel Manager My Goal: I want to be successful, I want to help the company be successful, I want to help my agents be successful. NPP Summary: Through our leadership and partnership expertise we have successfully established innovative processing options guaranteed to meet and exceed business processing needs, no matter the size, while increasing profitability. Since our foundation in 1990, our mission has continually led us to provide comprehensive groundbreaking payment solutions at the most affordable prices all throughout the US. Our continued commitment to providing the highest quality of care to our merchants and our agents has launched us to the forefront of one of the highest competitive industries on the market. NPP Benefits: Residual Program: 50% - 100% Residual Profit Low Buy Rates Life Time Residuals Activation Bonus: $250- $300 per deal Up to $1000 in Weekly Bonuses Up to $5000+ in Monthly Bonuses No Monthly Quotas No Exclusive Agreements Cash Discount Program Cash Advance Program Free Placement Program – Clovers, Ingenico, VeriFone, and much more Free To Sell EMV and NFC Units Multiple Gateway Options Short Web-Based Merchant Application Personalized Sales Materials Customize The Perfect Agent Program That Fits Your Business Needs No April or October Interchange Increases There is a lot to gain if you choose National Payment Processing. So what you waiting for? Give me a call! Melody Jones Sales Channel Manager Mon-Fri 7:00am-3:30pm PST Office 209-320-2132 Fax 1-800-566-8528 Mjones@nationalpaymentprocessing.com www.nationalpaymentprocessing.com Show less



Restoration Harware

• Tracy, CA

• Training Leader

  • Jun 2015 - Apr 2018

  Create and deliver training curriculum to implement culture changing processes into Continuing Education classes for the entire Client Service Center. Facilitated and created leadership materials to train the front line Client service representatives Lead, demonstrate, supervise and develop trainers to successfully deliver and prepare participants to service and guide our high valued clientele. Tailored training materials that focused on various learning styles (Visual, Auditory and Kinesthetic learners) Show less



USA - 800

• Raytown, MO

• Lead Sales Trainer

  • Jan 2011 - Jan 2014

  Training and development of Customer care/sales advocates. Conduct new hire orientation, soft skills, system navigation. Training deck development, Human Resources procedures, and supervisory work. Seasonal Supervisor Responsible for recruiting new employees fit for call center positions. Coaching and development of a team of 15-20. Sales Representative Effectively managed a high volume of inbound and outbound customer calls. Addressed and resolved customer product complaints empathetically and professionally. Gathered and verified all required customer information for tracking purposes Show less