Nicole Pointon

Executive Assistant at Company Launch Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Pueblo, Colorado, United States, US

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Credentials

  • People Advisory Certification
    Gusto
    May, 2022
    - Nov, 2024

Experience

  • Company Launch Partners
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Executive Assistant
      • Nov 2020 - Present

      Responsible for CLP Finance and HR. Admin to CEO. Move sales and client-related tasks to sales and client roles. Take on a higher-level role that is in line w/ the term manager. Develop leadership skills.

    • Executive Assistant to CEO, Online Business Manager, VA, Social Media and Marketing Manager
      • Nov 2020 - Jan 2022

      Company Launch Partners offers partnerships with startups and small/mid-sized businesses, providing financial management to advance our clients’ missions.Online Business ManagementKey Deliverables of Online Business Management:● System Strategy and automation (as needed)● Project Management● Ongoing Business and Task Management● TSheets Admin TasksGeneral Administration Key Deliverables of General Administration:● Basic Bookkeeping (QuickBooks and Reports)● Sending Invoices● Customer Service/ Scheduling Meetings● Holiday Card Creation and Sending● Creating Forms and Reports● Document Template Creation● Online Research (as needed) i.e. Researching Trello ● Creating Operating Procedures and Training Materials● Other General Administrative Tasks (as needed)Organizational TasksKey Deliverables of Organizational Tasks:● Calendar Management/Appointment Scheduling● Reminder Services● Customer Service/ Scheduling Meetings● Google Drive Organization- i.e making sure the team is puts documents in the correct place and format● Data Entry (TSheets, Google Sheets, and Quickbooks)● Creating/ Managing Spreadsheets- i.e Billing Process and Reporting, and other weekly and monthly reportsEmail Marketing TasksKey Deliverables of Email Marketing:● Creating and Editing Emails (Everyday business)● Creating and Editing Emails (Holiday/special emails)Social Media Management Tasks Key Deliverables of Social Media Management:● Managing LinkedIn Profile● Answer/forward inquiries or messages● Customer Service/ Scheduling MeetingsContent Writing TasksKey Deliverables of Content Writing:● Content Creation (LinkedIn, Emails, Friday Fun Fact, and Marketing Content)● Graphic Design (Social Media Posts, Emails, Brochures, and Holiday Content)● Basic Photoshop Show less

  • DNCA Consulting, LLC
    • Remote
    • Business Owner
      • Sep 2020 - Present

      I help busy entrepreneurs reach the vison they have for their business by providing administrative and organizational management, giving them time to work on their goals. Administrative Services: filtering emails, basic bookkeeping, customer service emails, send cards, thank you, etc., creating forms or reports, document template creation, and online research. Organization Services: calendar management, appointment scheduling, reminder services, Dropbox / google drive organization, data entry in Word or Google Docs, creating / managing spreadsheets, preparing PowerPoint / Keynote, and PDF conversation, slitting and merging. Email Services: Creating a new list in software, Adding / removing subscribers, creating and scheduling broadcast, creating and scheduling sequences, editing follow-up emails, setting up auto-responders, creating email newsletters, editing / proofreading emails. Show less

  • Pueblo Government Agencies Federal Credit Union
    • Member Service Representative
      • Oct 2014 - Jul 2015

      Completed and verified wire transfersAccount and loan maintenanceDebit/credit card maintenanceMember assistance (in person and online)Provided information regarding membershipActively listened to members in order to identify their needs

    • ACH/EFT/NSF/Card Services
      • Feb 2014 - Oct 2014

      Completed daily ACH for all branches Completed verified wire transfersAccount maintenanceMember assistance (in person and online)Debit/credit card maintenance Fraud case managementExcellent customer serviceReturned check processingCreation of Standard Operating Procedures for my position and teller position

  • Products by Nikki, LLC
    • Pueblo West, Colorado, United States
    • Online Retailer
      • Feb 2011 - Jun 2014

      Website creation and maintenance Supplier relations Product marketing Customer returns processing Exceptional problem solving Customer/Supplier satisfaction Website creation and maintenance Supplier relations Product marketing Customer returns processing Exceptional problem solving Customer/Supplier satisfaction

  • Advance Auto Parts
    • United States
    • Retail
    • 700 & Above Employee
    • Parts Delivery Driver/Assistant Parts Pro
      • Sep 2013 - Apr 2014

      Excellent customer service Store inventory Answered phones Commercial accounts Excellent customer service Store inventory Answered phones Commercial accounts

Education

  • Colorado State University-Pueblo
    Bachelors of Science in Business Administration, Accounting
    2016 - 2017
  • IntelliTec
    Certificate, Nursing Assistant Certificate Program
    2019 - 2019

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