Project and IT Coordinator

• May 2021 - Present

I serve as both IT Department Manager and Project Coordinator for Options For All. Options For All is a $20M organization that has been in the process of reinvention and innovation, much like a start-up. I oversee and provide support for all IT activities while simultaneously coordinating the completion of various assigned projects at Options For all. I serve in a support position reporting directly to the Vice President of Operations and Chief of Staff by providing analytics, implementation, and strategic decisions for the IT Department and assigned projects. ► Create and maintain relationships between Options For All and our various IT vendors. ► Maintaining and tracking all digital assets at Options For All ensuring up to date and accurate documentation. ► Troubleshooting and diagnosing hardware, software, and networking problems as needed. ► Developing and maintaining IT-related policy for Options For All (employee handbook, IT standard operating procedures, etc...). ► Identifying, analyzing, and prioritizing goals for the IT department in relation to future process improvement and restructuring. ► Driving and monitoring the execution of action IT-related action items in partnership alongside the IT team. ► Carry assigned projects from creation to completion ensuring the project team remains motivated, on track, on schedule, and under or at budget. ► Maintaining healthy relationships across the organization to ensure that the Executive Leadership Team receives pertinent and accurate data on the IT department and assigned projects.

Information Technology Intern

• Jun 2020 - Mar 2021