Business Development Analyst Assistant

• Feb 2018 - Present

• Tracks and fully document changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training. • Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes. • Reads and interprets case management systems and functional technical literature and translates in terms understandable to the end-users. • Researches and prepares statistical reports using data from CRM related systems and internal surveys. Consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making. • Conducts change impact analysis to assess the potential implication of policy and process changes against compliance requirements. • Conduct and review project implementation and performance in the areas of enterprise & supply development(ESD) and in the field of work force development • Conduct and review impact and performance of the One Stop Shop Initiative. Show less