Experience

Korea Credit Data (한국신용데이터)

• South Korea
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Manager

  • Nov 2022 - Present



그린랩스 Greenlabs

• South Korea
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Owner

  • Jun 2020 - Jan 2023



Studio on

• CEO and Founder

  • Sep 2019 - Jun 2020

  • Designed chatbots based on analized 500+ user data which was classified to determine intention to use the chatbot • Managed all project schedule and estimated for the business. Collaborated with multiple roles to drive alignments • Consulted with tech startup to review current App to and provided design solutions to solve user needs and business challenges • Wrote and developed deligence own IT service business plan which explained why gives customers a better value and the service • differs from the present market and competitions by enhancing user experience to receive investment Show less



Minisoft

• United States
• Software Development
• 1 - 100 Employee

• Strategy Planning Manager

  • Aug 2018 - Mar 2019

  • Planned scinarios of chatbot including classify user data for finding implications which can improve usability and convenience for managers • Participated in planning of responsive website for administrators and organized user information received from chatbot for efficient management • Highly regarded for due diligence process management schedule for service and collaboration closely with software engineers and designers • Drawn up business proposals about solutions to meet customer's needs and participated in business meetings to achive business * Selected Experience 2018, Kangbuk Samsung Medical Center 'Check-up Chatbot' • Successfully Launched the chatbot with numerous media coverage and analyzed user data to find their intention of calling •Analized and categorized record data to find user's intention why they called to the center • Mainly designed the scinarios with 200+ intents and entities and found a effective way for users to use the chatbot considering the programming situation and user flow in the complicated process(intefacing 2 servers)with outstanding client communication for smooth work Show less



birdhand media

• Media Production
• 1 - 100 Employee

• Manager

  • Dec 2015 - Sep 2016

  • Identified and resolved flaws, searched market trend and proposed new ideas on how to improve UX and collaborated with tech engineer team • created stories for interactive installations to exhibitions which introduced technologies and achivements of Hyundai Mobis and Hyundai Motor • Wrote business proposals about interactive intallations and efficient materials for introduce new technologies and describe brand philosophy * Selected Experience 2017 Hyundai Motor Brilliant Memories Exhibition 'Future tunnel' • Sucessfully finished with 4,000+ people enjoy during exhibition and highlighted by various press •Mainly designed User flow in 4 kiosks and 4m front LED Show less



Ida

• Graphic Designer

  • Apr 2012 - Feb 2013

  • Designed user interface design and developed usability for Ipad magezines about education and music trend • Designed Graphic for international companies such as Heiniken, which achived 43% growth after applying design and introduction of magazine • Designed user interface design and developed usability for Ipad magezines about education and music trend • Designed Graphic for international companies such as Heiniken, which achived 43% growth after applying design and introduction of magazine