Experience

Transaction Capital Recoveries

• South Africa
• Financial Services
• 1 - 100 Employee

• Call Center Agent

  • Apr 2021 - Present

  My current job is to help clients/ customer that want to make payments with regards to their account so that they may have a good credit score. I negotiate with clients to make payments with regards to their accounts using my negotiation skills and also selling the benefits of paying their accounts on time. I deal with inbound and outbound calls. My current job is to help clients/ customer that want to make payments with regards to their account so that they may have a good credit score. I negotiate with clients to make payments with regards to their accounts using my negotiation skills and also selling the benefits of paying their accounts on time. I deal with inbound and outbound calls.



Thanduyise Passenger Services

• Tickets seller

  • Nov 2019 - Jan 2020

  Key Responsibilities Issuing tickets to passenger’s Reconciling monies for the day Managing daily banking deposits Managing passenger grievances and escalating them to the manager Key Responsibilities Issuing tickets to passenger’s Reconciling monies for the day Managing daily banking deposits Managing passenger grievances and escalating them to the manager