Noxolo Nxumalo
Call Center Agent at Transaction Capital Recoveries- Claim this Profile
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Bio
Experience
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Transaction Capital Recoveries
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South Africa
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Financial Services
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1 - 100 Employee
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Call Center Agent
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Apr 2021 - Present
My current job is to help clients/ customer that want to make payments with regards to their account so that they may have a good credit score. I negotiate with clients to make payments with regards to their accounts using my negotiation skills and also selling the benefits of paying their accounts on time. I deal with inbound and outbound calls. My current job is to help clients/ customer that want to make payments with regards to their account so that they may have a good credit score. I negotiate with clients to make payments with regards to their accounts using my negotiation skills and also selling the benefits of paying their accounts on time. I deal with inbound and outbound calls.
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Tickets seller
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Nov 2019 - Jan 2020
Key Responsibilities Issuing tickets to passenger’s Reconciling monies for the day Managing daily banking deposits Managing passenger grievances and escalating them to the manager Key Responsibilities Issuing tickets to passenger’s Reconciling monies for the day Managing daily banking deposits Managing passenger grievances and escalating them to the manager
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Education
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Boston Media House
Diploma of Education, Media practices -
Mlokothwa High School
National certificate, Matric