Experience

Wheeler Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Phone Crisis Counselor

  • Aug 2004 - Present

  Counsel mentally challenged clients over the phone who are experiencing anxiety/panic attacks also suicidal ideation. Contact individual clinicians for patients, refer client for service to various programs such as court order counseling. Counsel mentally challenged clients over the phone who are experiencing anxiety/panic attacks also suicidal ideation. Contact individual clinicians for patients, refer client for service to various programs such as court order counseling.



salvation family shelter

• Family counselor

  • Jan 2001 - Present

  screen prospective shelter clients., refer clients to community support services. counselor clients regarding social issues as well as mental issues. oversee meals and social events in house. train new hires and act as consult regarding residents overall status. screen prospective shelter clients., refer clients to community support services. counselor clients regarding social issues as well as mental issues. oversee meals and social events in house. train new hires and act as consult regarding residents overall status.



The Salvation Army

• Family counselor ll/Trainer

  • 2001 - Present



MetLife

• United States
• Insurance
• 700 & Above Employee

• Technical analyst

  • Sep 1985 - Jun 2009

  I helped insured understand their life insurance coverage and offer recommendations as to the best way to handle their coverage versus allowing the policy to lapse in times of financial difficulties. Receive sunshine thanks letters from customers and Department heads. Receive commendations from agents who were able to meet their quota for quotes and sales. I helped insured understand their life insurance coverage and offer recommendations as to the best way to handle their coverage versus allowing the policy to lapse in times of financial difficulties. Receive sunshine thanks letters from customers and Department heads. Receive commendations from agents who were able to meet their quota for quotes and sales.



Travelers Life & Annuity / Metlife

• senior analyst

  • Sep 1985 - Jun 2009