Student Success

• Dec 2019 - Present

CAKAP is a pioneer platform that enables two-way learning interaction between students and professional teachers across the Asia Pacific to learn and improve their foreign language skills at their own terms, anywhere at any time.- Help students regarding Cakap features: Cakap chat, club, and private class.- Maintain the existing students to experience effective classes with Tech team and Education team- Incorporate on Prakerja Government Project as contact person Prakerja users- Minimize the complaints escalation rate to decrease bad rating- Listing data certificate for student that accomplished the level and the class attended, also communicate with the third party to issue it

Study Advisor

• Apr 2019 - Nov 2019

My responsibilities as a study advisor are :- Generating sales through warm calling & reaching out to the leads/potentials customer.- Following up prospects to join Cakap by advising the best package available to meet up with their needs.- Assisting daily trial classes, from preparation until the end of the trial class.- Making a web visitor report in the spreadsheet.- Making daily activity & periodical individual revenue reports.

Office Screener

• Jan 2019 - Mar 2019

Integrity provides efficient solutions for ensuring good governance and business certainty, improving fraud detection and swiftly investigating infringements. We provide the expertise and the technology to assist your company with its compliance requirements. My responsability are:- Verify of Curriculum Vitae information through media searches and databases- Phone interviews with references- Phone conversations with university and company representatives- Analysis of information obtained- Drafting of comprehensive reports

Protocol Assistant

• Aug 2018 - Sep 2018