NOVIA PINAKA CITRA DEWI
Food and Beverage Server at The Westin Jakarta- Claim this Profile
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Bio
Credentials
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One-Week English Program
BRILLIANT English CourseMay, 2019- Nov, 2024 -
Computer for Office Applications
MAGISTRA UTAMA MADIUNJul, 2018- Nov, 2024
Experience
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The Westin Jakarta
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Indonesia
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Hospitality
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300 - 400 Employee
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Food and Beverage Server
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Oct 2020 - Present
° Seasonal Taste : sequence service, taking order, explain menu, giving suggestion to the customer, clear up table, set up table, equipment preparation, and handling complain. ° Daily Treats : sequence service, taking order, explain menu, giving suggestion to the customer, clear up table, set up table, equipment preparation, handling complain, input customer's order into micros system, and making reservation. ° Henshin : sequence service, do introduction and explain about Henshin to the customer, explain menu, giving suggestion to the customer, taking order, clear up table, set up table, equipment preparation, handling complain, input customer's order into micros system, do payment, and do closing bill. Show less
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ASTON Hotel And Converence Madiun
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Kota Madiun, Jawa Timur, Indonesia
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Food and Beverage Server
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Jan 2020 - Jan 2020
Responsible for handling 1 table containing 30 pax in the VIP area : help staff to set up table, handling service, handling complain, and doing clear up. Responsible for handling 1 table containing 30 pax in the VIP area : help staff to set up table, handling service, handling complain, and doing clear up.
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Education
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NCL MADIUN
Diploma 1, Hotelier and Cruise Ship Attendant school -
NCL MADIUN
Food and Beverage Service, Waitress