Experience

Le Mans Group

• Logistics Supervisor



Fellowship Logistics Company

• Egypt
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Import Supervisor

  • May 2022 - Nov 2022

  ● Reviewing the daily report for all the customers weekly (Trace the shipments, shipment status & history, and open & close invoices).● Responsible for daily reports sent on a daily basis to each client and revised data accuracy with the team on a daily basis when sending their daily reports.● Reviewing the pipeline and updating the system on time, sending the import orders pipeline daily, and following up on payments with the Finance department.● Daily Handling operation process (payment, delivery doc, etc.).● Working closely with the team thru covering daily operations and agent’sManagement and negotiations.● KPI for vendors’ CC and truckers. (Monitor and asses the vendor'sperformance thru a grading system excel sheet on a monthly basis covering based on: Order Process, Responsiveness, Accuracy, and Invoices lead time)● Responsible for training new hires to cover (Order Process and documentation, Vendors Relations, and Intra-departmental relations)● Handling Problems and complaints thru documenting problems, order numbers, and the solutions made.● Customer Relationship Management: Maintain a good relationship with the customer thru monthly calls to cover (Operation Performance, Strength and weakness points, Suggestions for improvement, and Vendors' performance; and reflect on their KPIs). Show less

• Import Specialist

  • Jan 2021 - Apr 2022

  ● Responsible for harmonizing and monitoring import operations and the success or failure of material shipping and delivery schedule.● Arranging insurance, payment of freight, and other charges or collection ofpayment on behalf of the client to assist him.● Checking all shipping documentation, such as (BL, PL, dock receipts, and COO).● Analyze logistical problems and plan transportation routes for vehicles carryinggoods.● Responsible for planning and tracking the shipment of final products according to customer requirements.● Responsible for the preparation of appropriate and accurate logistics reports for upper management. Show less



International Freight Group - IFG

• Egypt
• Transportation, Logistics, Supply Chain and Storage

• Import Coordinator

  • Jun 2019 - May 2020

  ● Receiving bookings from Customers to arrange shipments from point of origin to the final delivery point. ● Instructing overseas partners to arrange shipments from point of origin and maintaining communication with them to ensure shipments are arranged and booked accordingly. ● Request information from customers for the preparation & submission to the Customs system and for delivery to the customer avoiding unnecessary delays. ● Liaise with Shipping lines, LCL operators and service providers, arranging release, delivery and payment of charges in a timely manner. Show less



Pinop/UCA Nursery

• Cairo, Egypt

• English Teacher

  • Jan 2018 - May 2019

  ● Responsible for ensuring that students learn proper grammar, writing, and reading. ● Create activities that are fun and educational for the children. ● Teach students the spelling of words and their meanings. ● Liaising with parents, careers, and professionals such as speech therapists andhealth visitors. ● Responsible for ensuring that students learn proper grammar, writing, and reading. ● Create activities that are fun and educational for the children. ● Teach students the spelling of words and their meanings. ● Liaising with parents, careers, and professionals such as speech therapists andhealth visitors.



Saffarna

• Egypt
• Travel Arrangements
• 1 - 100 Employee

• Social Media Specialist

  • Jan 2016 - Nov 2017

  ● Responsible for creating and publishing content on all social media platforms to grow an audience, and build brand awareness. ● Generate, edit, publish and share daily content (original text, images, and videos) that builds meaningful connections. ● Set up and optimize company pages within each platform to increase the visibility of the company’s social content. ● Create editorial calendars and syndication schedules. ● Responsible for creating and publishing content on all social media platforms to grow an audience, and build brand awareness. ● Generate, edit, publish and share daily content (original text, images, and videos) that builds meaningful connections. ● Set up and optimize company pages within each platform to increase the visibility of the company’s social content. ● Create editorial calendars and syndication schedules.



BOGO plus

• Egypt
• Retail
• 1 - 100 Employee

• Telesales Specialist

  • Apr 2015 - Aug 2015

  ● Contact potential or existing customers to inform them about a product or service using scripts. ● Answer questions about products or the company. ● Direct prospects to the field sales team when needed. ● Handle grievances to preserve the company’s reputation. ● Contact potential or existing customers to inform them about a product or service using scripts. ● Answer questions about products or the company. ● Direct prospects to the field sales team when needed. ● Handle grievances to preserve the company’s reputation.