Experience

Flash Tour

• Egypt
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Reservations Manager

  • Mar 2022 - Present

  Qesm Heliopolis, Cairo, Egypt

• Operations Executive

  • Nov 2018 - Mar 2022

  Qesm Heliopolis, Cairo, Egypt Operation and Reservation Clerk in Religious Tourism Department, Managing director assistant. - Welcome and direct clients. - Responsible for all calls, emails and meetings for the department - Arranging travel documents (visa, accommodation, flight tickets ) -Work on issuing Visas - Follow up with hotels in KSA - Responsible about courier things. - Arranging all documents. - Follow up with clients about their trips - Any… Show more Operation and Reservation Clerk in Religious Tourism Department, Managing director assistant. - Welcome and direct clients. - Responsible for all calls, emails and meetings for the department - Arranging travel documents (visa, accommodation, flight tickets ) -Work on issuing Visas - Follow up with hotels in KSA - Responsible about courier things. - Arranging all documents. - Follow up with clients about their trips - Any required office work



Egyptian Spanish Import company

• Executive Secretary

  • Jun 2014 - Oct 2018

  Cairo, Cairo, Egypt Managing director assistant responsible for: -Welcoming and directing clients. -Responsible for all calls, emails and meetings . -Customer Service (Handling Client Calls) -Arranging all documents. -Managing logistics department. -Arranging travel documents (visa, accommodation) -Responsible for courier things. -Following up with all branches about updates -Getting Quotations for shipping and printing -Following up with clients about updating product prices… Show more Managing director assistant responsible for: -Welcoming and directing clients. -Responsible for all calls, emails and meetings . -Customer Service (Handling Client Calls) -Arranging all documents. -Managing logistics department. -Arranging travel documents (visa, accommodation) -Responsible for courier things. -Following up with all branches about updates -Getting Quotations for shipping and printing -Following up with clients about updating product prices -Doing market research report Every 2 weeks -Following up with service providers ( invoices, new offers, getting new lines) -Preparing cash follow for internet invoices every month -Preparing price quotations and typing contracts. -Any required office work. Show less



Makanak Real Estate

• Egypt
• Real Estate
• 1 - 100 Employee

• Customer Service Representative

  • May 2013 - Mar 2014

  Heliopolis customer service agent, responsible for: -Handling customer inquiries and complains -Providing customers with information that they need to know