Experience

DataSphera

• Tunisia
• IT Services and IT Consulting
• 1 - 100 Employee

• CEO and Co-founder

  • Jan 2020 - Present

  Tunisia DataSphera develops SaaS solutions based on AI and NLP dedicated for customer support teams. We address damage of customer satisfaction in real time by analyzing conversations between customers and helpdesk agents. Our advanced conversation analytics APIs allow customer service teams to focus on building dedicated software to boost customer satisfaction.



Independant

• Movies, Videos, and Sound
• 700 & Above Employee

• Data Science Consultant

  • Sep 2018 - Jan 2020

  Tunisia



Veamly (ODF 9)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Lead Architect of Machine Learning and Natural Language Engineering

  • Dec 2017 - Sep 2018

  San Francisco Bay Area • Collection and Processing of text messages (EventBus, MongoDB, NLTK, SpaCy, Gensim) • Implementation and management of supervised and unsupervised Context detection ML models (w2v, CNN, LSTM, SVM, XML, TensorFlow, FastText) • Managing the ML Pipeline (GCloud, Kubernetes, Spark) • Building gold datasets, OOV, ML Analytics • Leading the data science team About Veamly: Veamly leverages the powers of AI to help teams discover issues in real-time, find out their root cause… Show more • Collection and Processing of text messages (EventBus, MongoDB, NLTK, SpaCy, Gensim) • Implementation and management of supervised and unsupervised Context detection ML models (w2v, CNN, LSTM, SVM, XML, TensorFlow, FastText) • Managing the ML Pipeline (GCloud, Kubernetes, Spark) • Building gold datasets, OOV, ML Analytics • Leading the data science team About Veamly: Veamly leverages the powers of AI to help teams discover issues in real-time, find out their root cause, assess risks, track progress, and predict delays. Show less



EmbeddedForge

• Software Development

• VP Engineering - Chief Technical Architect - Co-Founder

  • Jun 2013 - Dec 2017

  Tunisia • Design and development of enterprise SMS gateway software (C#, ASP.NET, WEB API, EF, SQL Server) • Development of modules and plugins for main CRM software (Laravel, Django, Dev Express) • Defining the Vision and Technical opportunities • Structuring the services offer and customers added values • Managing the dev team About EmbeddedForge : EmbeddedForge has specialized in the management and implementation of SMS technologies to offer its customers the best possible… Show more • Design and development of enterprise SMS gateway software (C#, ASP.NET, WEB API, EF, SQL Server) • Development of modules and plugins for main CRM software (Laravel, Django, Dev Express) • Defining the Vision and Technical opportunities • Structuring the services offer and customers added values • Managing the dev team About EmbeddedForge : EmbeddedForge has specialized in the management and implementation of SMS technologies to offer its customers the best possible solutions for the most competitive market. It's flagship product is VazySMS. Show less



IMC

• Tunisia
• Technology, Information and Internet
• 1 - 100 Employee

• Software Development Engineer

  • Jun 2011 - Jun 2013

  Sfax Governorate, Tunisia