Experience

Noon - The Social Learning Platform

• United Kingdom
• E-Learning Providers
• 200 - 300 Employee

• Account Management Executive (Business Development Department)

  • Aug 2022 - Present

  ● Organize the “Offline to Online” course for high school students, including all preparations like venue booking and ensuring the instructors, to be offered online and offline.● Responsible for the operations of 15-20 primary teachers: on-boarding, set the schedules and solved any problems and answer any questions.● Coordinate with teachers to compose books to prepare senior students to be prepared for university, ensured quality control, marketing and printing.● Provided assist and support to account manager. Show less

• Operations Lead

  • Mar 2020 - Aug 2022

  ● Recruited 100 teachers for different subjects and levels to execute the contract between “Takaful” and “NOON” that consisted to offer classes to 10,000 students coming from low-income families.● Calculated payroll of up to 100 teachers according to the completed teaching sessions.● Organized teacher schedules, provided training and completed, performance assessment.● Managed a team of 5 operations assistants, delegated tasks and reviewed their work.● Liaised with IT support and operations department to solve technical problems.● Recruited new teachers to integrate in other Arab Country market, sent out offers and provided training on the use of the NOON platform. ● Offered technical support to all teachers.● Collected details of the problem and to fill out ticket on company system and send it to IT. Show less

• Operations Assistant

  • Dec 2018 - Feb 2020