Nour Elsarraf
Account Manager at AdMazad- Claim this Profile
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English Professional working proficiency
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German Limited working proficiency
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Arabic Native or bilingual proficiency
Topline Score
Bio
Experience
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AdMazad
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Egypt
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Advertising Services
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1 - 100 Employee
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Account Manager
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Jan 2023 - Present
- Responsible for serving the needs of the existing clients- Provide professional after-sales support to maximize customer loyalty- Remain in regular contact with your clients to understand and meet their needs- Respond to complaints and resolve issues to the customer’s satisfaction and maintain the company’s reputation- Negotiate agreements and keep records of sales and data- Work with the team on creating, planning & executing campaigns- Understand & keep up to date with industry and competitive landscape knowledge- Observe the production of all marketing materials, including printed documents, and installation- Assist in coordinating and communicating with external agencies/suppliers in executing marketing plans- Follows up marketing spending vs budget and updates regularly- Analyze and report on the performance and efficiency of campaigns- Assist with the Marketing Department utilizing Social Media Platforms (Facebook, Instagram. Etc.)- Monthly reporting and analysis of campaign performance- Coordinate directly with the Managing Director regarding all Scheduled Appointments- Photoshop- CRM
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Account Executive
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Nov 2020 - Jan 2023
- Responsible for serving the needs of the existing clients and sales deals to new clients- Provide professional after-sales support to maximize customer loyalty- Remain in regular contact with your clients to understand and meet their needs- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation- Negotiate agreements and keep records of sales and data- Analyzing Monthly Data Entry- Photoshop - Assist with the Marketing Department utilizing Social Media Platforms (Facebook, Instagram. Etc.)- Create & Modify the Back-end Server- Coordinate directly with the Managing Director with all Scheduled Appointments - Dealt closely with Sister Companies regarding upcoming Marketing Campaigns- CRM
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AdSpace Specialist
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Sep 2018 - Nov 2020
- Analyzing Monthly Data Entry- Photoshop - Assist with the Marketing Department utilizing Social Media Platforms (Facebook, Instagram. Etc.)- Create & Modify the Back-end Server- Coordinate Directly with the Account Manager regarding Incoming Leads - Coordinate directly with the Managing Director regarding all Scheduled Appointments - Dealt closely with Sister Companies regarding upcoming Marketing Campaigns- CRM
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EGYPTAIR
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Egypt
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Airlines and Aviation
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700 & Above Employee
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HR Intern
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Jun 2018 - Jun 2018
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Sales Representative
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May 2015 - Sep 2015
Book Hotel Rooms for clients coming from overseas to attend Exhibitions & Conferences. Book Hotel Rooms for clients coming from overseas to attend Exhibitions & Conferences.
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Emerging Media UK
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Advertising Services
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1 - 100 Employee
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Sales Representative
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Sep 2014 - Aug 2015
Sold Broad band, Sim Cards, Vouchers & Mobile phones to Customers in the UK. Sold Broad band, Sim Cards, Vouchers & Mobile phones to Customers in the UK.
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Education
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Ain Shams University
Bachelor's degree, Business Administration and Management, General -
The English School
General Certificate