Nour Elsarraf

Account Manager at AdMazad
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Contact Information
us****@****om
(386) 825-5501
Location
EG
Languages
  • English Professional working proficiency
  • German Limited working proficiency
  • Arabic Native or bilingual proficiency

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Bio

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Experience

    • Egypt
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Jan 2023 - Present

      - Responsible for serving the needs of the existing clients- Provide professional after-sales support to maximize customer loyalty- Remain in regular contact with your clients to understand and meet their needs- Respond to complaints and resolve issues to the customer’s satisfaction and maintain the company’s reputation- Negotiate agreements and keep records of sales and data- Work with the team on creating, planning & executing campaigns- Understand & keep up to date with industry and competitive landscape knowledge- Observe the production of all marketing materials, including printed documents, and installation- Assist in coordinating and communicating with external agencies/suppliers in executing marketing plans- Follows up marketing spending vs budget and updates regularly- Analyze and report on the performance and efficiency of campaigns- Assist with the Marketing Department utilizing Social Media Platforms (Facebook, Instagram. Etc.)- Monthly reporting and analysis of campaign performance- Coordinate directly with the Managing Director regarding all Scheduled Appointments- Photoshop- CRM

    • Account Executive
      • Nov 2020 - Jan 2023

      - Responsible for serving the needs of the existing clients and sales deals to new clients- Provide professional after-sales support to maximize customer loyalty- Remain in regular contact with your clients to understand and meet their needs- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation- Negotiate agreements and keep records of sales and data- Analyzing Monthly Data Entry- Photoshop - Assist with the Marketing Department utilizing Social Media Platforms (Facebook, Instagram. Etc.)- Create & Modify the Back-end Server- Coordinate directly with the Managing Director with all Scheduled Appointments - Dealt closely with Sister Companies regarding upcoming Marketing Campaigns- CRM

    • AdSpace Specialist
      • Sep 2018 - Nov 2020

      - Analyzing Monthly Data Entry- Photoshop - Assist with the Marketing Department utilizing Social Media Platforms (Facebook, Instagram. Etc.)- Create & Modify the Back-end Server- Coordinate Directly with the Account Manager regarding Incoming Leads - Coordinate directly with the Managing Director regarding all Scheduled Appointments - Dealt closely with Sister Companies regarding upcoming Marketing Campaigns- CRM

    • Egypt
    • Airlines and Aviation
    • 700 & Above Employee
    • HR Intern
      • Jun 2018 - Jun 2018

    • Sales Representative
      • May 2015 - Sep 2015

      Book Hotel Rooms for clients coming from overseas to attend Exhibitions & Conferences. Book Hotel Rooms for clients coming from overseas to attend Exhibitions & Conferences.

    • Advertising Services
    • 1 - 100 Employee
    • Sales Representative
      • Sep 2014 - Aug 2015

      Sold Broad band, Sim Cards, Vouchers & Mobile phones to Customers in the UK. Sold Broad band, Sim Cards, Vouchers & Mobile phones to Customers in the UK.

Education

  • Ain Shams University
    Bachelor's degree, Business Administration and Management, General
    2013 - 2018
  • The English School
    General Certificate
    2011 - 2013

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