Experience

Sodetel

• Lebanon
• Technology, Information and Internet
• 1 - 100 Employee

• Sales Representative

  • Aug 2021 - Present



TALACO

• Lebanon
• Telecommunications
• 1 - 100 Employee

• Human Resources Intern

  • Oct 2020 - Jul 2021

  ● Worked directly under, and reported only to the Head of HR● Took all reminders and urgent cases to follow up on for the Head of HR● Prepared and sent emails on behalf of the Head of HR● Coordinated with stores employee to make sure they received sent items and incentives● Took charge of the attendance control for all stores under Talaco S.A.L and sister companies● Applied penalties and sent email to the respected departments and related parties concerned in this process● Created and managed confidential files ● Started and finished a project that helped ease the workflow in the department● Worked on the organizational chart of the company● Scanned, filed, and added to the HR Software all information related to new joiners● Prepared welcome emails and birthday email when needed● Created and managed labels for all boxfiles



noknok

• Slovenia
• Advertising Services

• Commercial Trainee

  • Apr 2020 - Jun 2020

  - Charged of monitoring competitors' product selling prices, in order to maintain a lower price over the market while maintaining a profitable margin.- Charged of changing the costs of products over the ERP system according to the price lists sent by wholesalers.- Charged of updating the Retail Selling Prices over the ERP system following the cost change.- Charged of updating and changing all products' collections and groups to newer ones over the portal related to the application. - Charged of monitoring competitors' product selling prices, in order to maintain a lower price over the market while maintaining a profitable margin.- Charged of changing the costs of products over the ERP system according to the price lists sent by wholesalers.- Charged of updating the Retail Selling Prices over the ERP system following the cost change.- Charged of updating and changing all products' collections and groups to newer ones over the portal related to the application.



Nino store

• United States
• Retail Groceries

• Salesman; customer service

  • May 2018 - Oct 2018

  - Sales representative.- Helped customers in choosing the products that best suits their needs.- Helped the business owner in managing the store's site while handling the complains and requests of customers over the phone. - Sales representative.- Helped customers in choosing the products that best suits their needs.- Helped the business owner in managing the store's site while handling the complains and requests of customers over the phone.



Bank of Beirut

• Lebanon
• Banking
• 700 & Above Employee

• Internship Trainee

  • Jul 2018 - Aug 2018

  - Responsible for cash drawn, balance cash drawers, cash audits and cash counting.- Calculate the amounts required on a daily basis to prevent shortage in cash. Report the required amount to the head teller who will in turn look into the matter and provide the cash.- Assisted the head teller to transfer the money to the ATM/Vault when required. - Charged of auditing the vault and convey it to the head teller.Under the suppervision of the Branch Manager Ms. Imane Beydoun - Responsible for cash drawn, balance cash drawers, cash audits and cash counting.- Calculate the amounts required on a daily basis to prevent shortage in cash. Report the required amount to the head teller who will in turn look into the matter and provide the cash.- Assisted the head teller to transfer the money to the ATM/Vault when required. - Charged of auditing the vault and convey it to the head teller.Under the suppervision of the Branch Manager Ms. Imane Beydoun



Tarek-Sat (family Business)

• Customer Service Representative.

  • May 2017 - Mar 2018

  - Worked as a customer service representative.- Provided the customers with information about the company's products. - Managed with employees to satisfy customers' needs.- Handled customers complaints, provided appropriate solutions and alternatives within the time limits and follow up to ensure resolution. - Worked as a customer service representative.- Provided the customers with information about the company's products. - Managed with employees to satisfy customers' needs.- Handled customers complaints, provided appropriate solutions and alternatives within the time limits and follow up to ensure resolution.