Experience

Renesis Tech

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analyst

  • Jun 2023 - Present

  — Collaborating with stakeholders to gather requirements and formulate a comprehensive project plan. — Working closely with UI/UX designers to create impactful wireframes and prototypes. — Conducting product demos to showcase newly developed features and innovations. — Communicating effectively with both technical and non-technical stakeholders, bridging the gap between different teams. — Collaborating with stakeholders to gather requirements and formulate a comprehensive project plan. — Working closely with UI/UX designers to create impactful wireframes and prototypes. — Conducting product demos to showcase newly developed features and innovations. — Communicating effectively with both technical and non-technical stakeholders, bridging the gap between different teams.



MindBridge

• Canada
• Software Development
• 100 - 200 Employee

• Business Analyst

  • Jan 2022 - May 2023

  — Work with stakeholders to gather requirements and develop a project plan.— Data analysis using MetaBase to identify trends to be used to develop strategies.— Work with UI/UX designers to develop effective wireframes and prototypes.— Deliver product demos and showcase newly developed features.— Facilitate the development and implementation of new technologies and processes.— Communicating effectively with both technical and non-technical stakeholders.— Facilitate clients in adopting the new software and data migration from their previous software.— Helping the client in maximizing their use of the new technology and resources.— Creating and documenting business processes using Confluence.— Communicating with trainees, Project managers, Floor Managers, Business Intelligence Associates, and other stakeholders— Deliver effective client training programs.— Train new BAs & team members, ensure they perform in accordance with the defined KPI’s.— Review junior BA documentation including requirements, user stories and epics.— Organize user stories documented by junior BAs into epics.— Conducting 1v1 sessions and acting as a liaison between new BAs and line manager.— Keeping up to date with Revolut Processes to provide effective training.— Developed a more pragmatic training method that increased employee productivity. Show less

• Associate Business Analyst

  • Jan 2020 - Dec 2021

  — Communicate directly with clients and understand their requirements via chat, email, phone call etc.— Gather customer requirements through client meetings.— Provide customers with more information on Revolut products and services.— Gather customer feedback and suggestions.— Upsell and cross-sell Revolut products and services.— Document customer requirements as functional and non-functional customer requirements in Confluence.— Collaborate with SMEs to convert the requirements into user stories, epics, and features in Jira.— Support the Agile development team to answer questions related to the product.— Work with an Agile development team to finalize and estimate user stories.— Work through a 2 weekly sprint to develop and deliver user stories.— Conduct post development reviews of the developed functionality user stories.— Gather customer feedback and suggestions on the delivered software features.— Maintain a high level of customer satisfaction.— Stay up to date on Revolut products and services.— Develop on my client communication and requirement gathering techniques.— Recognized as employee of the month for 3 months straight from September 2021 – December 2021. Show less



Abacus

• Pakistan
• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst Intern

  • Sep 2019 - Dec 2019

  — Work with stakeholders to gather requirements, develop solutions, and test and implement changes. — Collaborate with cross-functional teams to define project scope and objectives. — Stay up to date on Etisalat products and services. — Continuously learn and develop new skills. — Communicated effectively with stakeholders to ensure that their needs are met. — Develop and execute delivery to achieve individual and team targets. — Spearheaded the effort to take a project from pilot to permanent. — Successfully launched the project and achieved the desired results. Show less



US Solutions

• Lahore, Punjab, Pakistan

• Executive Sales Representative

  • Nov 2017 - Dec 2018

  — Identify and qualify potential customers through cold calling and e-mail. — Present Liberty Power LLC's products and services to potential customers in a clear and concise manner. — Close sales and successfully provide the user with the best deal. — Manage customer relationships and provide excellent customer service. — Was a lead sale closer helping the team reach the set target goals. — Worked as a Team Lead managing team of 12 people with success in meeting the targets. — Identify and qualify potential customers through cold calling and e-mail. — Present Liberty Power LLC's products and services to potential customers in a clear and concise manner. — Close sales and successfully provide the user with the best deal. — Manage customer relationships and provide excellent customer service. — Was a lead sale closer helping the team reach the set target goals. — Worked as a Team Lead managing team of 12 people with success in meeting the targets.