Experience

NARA PAN ASIAN

• United Arab Emirates
• Restaurants
• 1 - 100 Employee

• Head Hostess

  • Jul 2018 - Present



Axe House

• Waitress

  • Aug 2017 - Jan 2018

  • Providing immediate attention to guests upon arrival and/or seating.• Informing guests of specials on food, wine and beverages.• Taking guests’ orders and suggestively selling food and beverage items.• Placing orders with the kitchen through POS system and informing kitchen staff of any requests, cooking instructions and allergies.• Serving food and beverages and presenting the bill when requested by the guest. • Providing immediate attention to guests upon arrival and/or seating.• Informing guests of specials on food, wine and beverages.• Taking guests’ orders and suggestively selling food and beverage items.• Placing orders with the kitchen through POS system and informing kitchen staff of any requests, cooking instructions and allergies.• Serving food and beverages and presenting the bill when requested by the guest.



Claw BBQ

• Hostess

  • Dec 2015 - Aug 2017

  • Scheduling dining reservations for guests in advance and as they arrive at the restaurant.• Advising guests about the restaurant’s events and special packages for private bookings.• Receiving and processing online and cash payments for large bookings, private bookings and special events.• Communicating all necessary information with guests via email and telephone.• Decorating the restaurant for special bookings, private bookings and special events.• Ensuring that the food and drinks are prepared for private bookings as per available packages and guests’ request.• Meet and greet guests when they arrive and bid them farewell when they leave.• Ensuring that guests are receiving the utmost care from arrival to departure.• Responding to guests’ feedback and informing management about complaints and compliments.• Logging each day’s activity to ensure that the next colleague on duty is familiar with everything that needs extra attention.



Eastpointe Golf & Racquet Country Club

• Advertising Services
• 1 - 100 Employee

• H2B Program - Server

  • Oct 2014 - May 2015

  ⦁ Setting up side stations and opening side work.⦁ Providing immediate attention to members and guests upon arrival and/or seating.⦁ Distributing food and wine menus.⦁ Greeting members and guests as their server.⦁ Informing members and guests of special food, wine and other beverages.⦁ Taking members' and guests' orders and suggestively selling food and beverage items.⦁ Placing orders with the kitchen through POS system and informing kitchen staff of any requests, cooking instructions and allergies.⦁ Ensuring that all members' and guests' needs and expectation are exceeded and advising supervisor of complaints as soon as they occur.⦁ Presenting the cheque.⦁ Cleaning service area and performing closing side work.



Scarsdale Golf Club

• H2B Program - Server

  • May 2014 - Oct 2014

  (Midway Café and Snack Bar)⦁ Preparing tables with condiments and salt and peppers.⦁ Setting up a station with water, plastic silverware, plastic glassware and napkins and maintain replenished throughout the day.⦁ Ensuring refrigerators are fully stocked and ordering inventory with manager.⦁ Taking food and drink orders from members and guests and maintaining clear and clean tables.(Main Dining Room)⦁ Preparing the dining room according to managers’ instructions for events.⦁ Serving members and guests according to their needs and managers’ instructions⦁ Ensuring members and guests are comfortable throughout the event.



BallenIsles Country Club

• United States
• Spectator Sports
• 100 - 200 Employee

• H2B Server/Hostess

  • Oct 2013 - May 2014

  H2B Program – Waitress/Server⦁ Attending opening shift meetings with managers.⦁ Preparing beverage stations with hot and cold beverages.⦁ Checking reservations and floor plan sections with hostess.⦁ Preparing table according to floor plan.⦁ Greeting members upon being seated.⦁ Advising members on specials for the day, explain food items and answer questions.⦁ Taking drinks and food orders according to members’ requests.⦁ Ensuring members and guests are comfortable throughout their dining.⦁ Presenting chits for members to sign.H2B Program – Hostess⦁ Taking reservations for lunch and dinner.⦁ Making food signs for buffet.⦁ Organizing reservations on dining room floor plan and insuring all tables a set according to number of guests.⦁ Greeting members and guests at the door and checking them in for their reservations.⦁ Seating members and guests in reserved or open tables.⦁ Providing menus and seating members and guests comfortably.⦁ Maintaining seating floor plan throughout the shift.⦁ Writing members’ and guests’ names on waiting list if there are no tables available.⦁ Thanking members and guests as they leave.