Norus Eskandari

Senior Information Security Officer at Worldline Switzerland
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Contact Information
us****@****om
(386) 825-5501
Location
CH
Languages
  • Deutsch Native or bilingual proficiency
  • English Full professional proficiency
  • French Elementary proficiency
  • Farsi Elementary proficiency

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Credentials

  • ITIL Foundation Certificate in IT Service Management
    AXELOS / EXIN
    Sep, 2019
    - Oct, 2024
  • Lead Auditor ISO 22301
    BSI Germany
    Aug, 2015
    - Oct, 2024
  • Certified Information Security Manager CISM
    ISACA
    Jan, 2023
    - Oct, 2024
  • Green Belt Certificate
    -

Experience

    • Switzerland
    • Financial Services
    • 300 - 400 Employee
    • Senior Information Security Officer
      • Jan 2022 - Present

    • Senior Business Continuity Manager
      • Aug 2018 - Dec 2021

      • Implementing BCMS for WL Merchant Services • 1st LOD and 2nd LOD for all Zurich BCM and Crisis Management activities• Coordinating SPS BCM Managers at all SPS Locations (AT, LU, GE, PL) in their activities with 2nd LOD advises• Lead Covid 19 Taskforce Worldline Zurich• Active involvement in Transformation Project Florida (WL/ SPS), redesign of Escalation /Crisis Management Processes• Process Coordinator Critical Period Management Project: Implementing safeguard processes within SPS AG Zurich for peak days Show less

    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Business Continuity and Crisis Management Manager
      • 2012 - Feb 2018

      • Technical Leadership Business Continuity Management and Crisis Management, single point of contact for all BCM and CM related questions • Implementation of corporate BCMS and Crisis Management • Reorganisation and enhancement of Crisis Management • Design and maintenance of concepts, directives and regulations. • Consulting and supporting department heads in establishing business continuity plans • Organisation and execution of trainings and awareness activities. • Technical Leadership Business Continuity Management and Crisis Management, single point of contact for all BCM and CM related questions • Implementation of corporate BCMS and Crisis Management • Reorganisation and enhancement of Crisis Management • Design and maintenance of concepts, directives and regulations. • Consulting and supporting department heads in establishing business continuity plans • Organisation and execution of trainings and awareness activities.

    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Operational Risk Manager / Business Manager
      • May 2010 - Sep 2012

      * Supporting Global Head in establishing 3 year Business Plans * Global Reporting Responsibility for the unit * Coordinating global JRU move from Investment Bank to Wealth Management & Swiss Banking * Supporting diverse ad hoc projects * Global Business Security Contact responsibility for 4 different reconciliation tools * Primary contact individual for external and internal auditors, Group Risk, and Legal & Compliance * Design and establish an integrated risk report in conjunction with the Investment Bank and Wealth Management Joint Venture * Responsibility and maintenance of the JRU crisis Management structures * Coordinating the BCM (Business Continuity Management) work and helping the process owners and regions to maintain the BCM framework Show less

    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Management Support, Global Reconciliation Utility
      • May 2009 - Apr 2010

      • Heading the task force “offshore broker billing” and training the offshore staff• Heading the ” task force “value added tax in the brokerage business• Establishing instructive management information systems (consumer metric pack, voice of business)• Building up / maintaining client relationships at the senior operations / finance level

    • Team Leader EBC (Extreme Business Continuity)
      • Jul 2005 - Apr 2009

      The OOR project ensured that UBS Operations would be able to handle all critical task in a crisis situation, and the fullfilment of this requirement was closely monitored by the FED (US regulator)• Regional management, implementation and realisation of the OOR (Out-of-Region) project• International stakeholder management and negotiating the OOR specifications with international regulators• Contact individual for international regulators and internal UBS units within Switzerland for all OOR-related questions • Drawing up a business plan for the international “Out of Region Recovery Team"• Project management in Green Belt project (achieved yearly savings > 100'000 CHF) • Founding member of the UBS Investment Bank Diversity Team Show less

    • Team Leader Data Management
      • May 2001 - Jun 2005

      • Building up and heading a stable team of process specialists and a team of analysts (Total 12 employees)• Managing the change portfolio for static data and reference data applications for the foreign exchange transactions of UBS Investment Bank• Involvement in major strategic projects • Collaboration and coordination of activities in the global UBS Investment Bank environment• Risk assessment (SOX)

    • Switzerland
    • Banking
    • 700 & Above Employee
    • Head of SWIFT & Telex Department
      • Feb 1998 - Apr 2001

      • Overseeing 4 team leaders (total of 35 employees)• Budget responsibility for the entire department• Chairing internal departmental projects • Representing the department in various internal and external project groups

    • Head of Operations SWIFT & Telex Office
      • Mar 1991 - Jan 1998

      • Overseeing 3 team leaders (25 co-workers)• Deputy Head of Department for the Central Messaging Unit• Planning personnel requirements and assignments within the entity• Drawing up the annual budget for the entity• Chairing internal departmental projects and representing the department in various internal and external project groups

Education

  • University of Strathclyde
    MBA, Business Administration and Management, General
    2007 - 2009
  • GSBA Zürich
    Betriebsoek dipl. oek., Economics
    1992 - 1994

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