Norsyazana Ahmad Zamree

Service Supervisor at Rentokil Initial Malaysia
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Contact Information
us****@****om
(386) 825-5501
Location
Gelugor, Penang, Malaysia, MY

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Experience

    • Malaysia
    • Facilities Services
    • 200 - 300 Employee
    • Service Supervisor
      • Dec 2020 - Present

    • Malaysia
    • Public Safety
    • 1 - 100 Employee
    • Customer Service Officer
      • Nov 2018 - Dec 2020

      • Responsible to resolve product or sercive problems by clarifying the customer's complaint • Determining the cause of the problem, explaining thebest solution to solve the problem, following up toensure resolution. • Contribute to team effort by accomplishing relatedresults as needed. • Manage large amounts of coming calls and assist with placement of orders, refunds and exchanges. • Responsible to resolve product or sercive problems by clarifying the customer's complaint • Determining the cause of the problem, explaining thebest solution to solve the problem, following up toensure resolution. • Contribute to team effort by accomplishing relatedresults as needed. • Manage large amounts of coming calls and assist with placement of orders, refunds and exchanges.

    • Malaysia
    • Higher Education
    • 700 & Above Employee
    • Graduate Research Assistant
      • Oct 2016 - Nov 2018

      -Responsible to contribute in many ways to research project such as prepared materials, questionaire, equipment for the project. -Manage and respond to project related email, attend the project meeting, seminars and other meetings as necessary. -Responsible to contribute in many ways to research project such as prepared materials, questionaire, equipment for the project. -Manage and respond to project related email, attend the project meeting, seminars and other meetings as necessary.

    • Project Executive
      • Jan 2016 - Sep 2016

Education

  • Universiti Sains Malaysia
    Master of Arts - MA, Crisis/Emergency/Disaster Management
    2016 - 2019
  • Universiti Sains Malaysia
    Bachelor's degree
    2012 - 2016
  • SMK SERI BALIK PULAU
    STPM, Art Stream
    2010 - 2011
  • SMK (P) ST. GEORGE
    SPM, Science Stream
    2005 - 2009

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