Nor Syafiqah Jamaluddin

System Engineer at Brilliance Information Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
Petaling Jaya, Selangor, Malaysia, MY

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5.0

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📧 Hariz Kamaluddin

Previously working together managing infrastructure deployment, and support. She is hard working person, able to catch up anything new without problem.

Ahmad Dzahiri Hamzah

Syafiqah is the best at technical documentation. She is well organized, diligent, and a fast learner. All these attributes were critical when trying to get the acceptance sign-off from a customer, which involves reaching out to a lot of people. Being a fast learner helped her understand the market fit and quickly choose the right path to success. It was a pleasure to work with Syafiqah.

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Credentials

  • MS-100 Microsoft 365 Identity and Services
    Microsoft
    Sep, 2021
    - Nov, 2024
  • Certified Sonicwall Security Administrator
    -
    Jan, 2015
    - Nov, 2024
  • Huawei Certified Network Associate
    -
    Aug, 2013
    - Nov, 2024

Experience

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Engineer
      • Dec 2013 - Present

      Infrastructure : Managed Service Office ( MSO ) DepartmentSystem Engineer at Brilliance Information Sdn BhdProject Involved: Royal Malaysia Customs Department (RMCD / JKDM) - uCustoms• Analyze network and security requirements.• Assist in design network and security solutions based on requirement.• Deploy and managed network appliances for Data Center (HP 12508 and HP7510 Core Switch, Dell SonicWALL 9400 and E8510 Firewalls, Barracuda Web Application Firewall (WAF), Dell SonicWALL EX6000 and EX7000 Secure Remote Access (SRA), and A10 Thunder Load Balancer).• Deploy monitoring software for Data Center (HP IMC 7.2 with modules of platform (STD), Network Traffic Analyzer (NTA), Service Health Manager (SHM), Application Performance Manager (APM) and, Wireless Service Manager (WSM).• Involved in Data Center (DC) and Disaster Recovery Centre (DRC) Implementation (including installation, configuration, UAT).• Managed product of security information and event management (SIEM) which are Micro Focus Security ArcSight ESM (enterprise security information), Logger and Smart Connector.• Managed technical and sign-off documentation.• Managed sign-off session with the customer/end user.• Liaising with other departments, outsource partners and vendors on project deliverables.• Coordinate, monitor and verify all new and change requests to deploy to the production system, complying with client change management procedures.• Provide root caused analysis of complex system problems and provide corrective actions.• Understanding in network diagram for DC and DRC design.Certification and Recognition:• MS-100 Microsoft 365 Identity and Services Achievement Date: September 27, 2021.• Huawei Certified Network Associate Achievement Date: August 02, 2016• Certified SonicWALL Security Administrator Network Security Basic Admin Achievement Date: January 30, 2015

    • Skim Khidmat Pelajar
      • Mar 2013 - May 2013

      Data Entry, Database and System Task Data Entry, Database and System Task

    • Skim Khidmat Pelajar
      • Jan 2013 - Mar 2013

      Under Sir Mohd Ali ( Papa Ali - SV for My Degree FYP) Under Sir Mohd Ali ( Papa Ali - SV for My Degree FYP)

    • Part-Time Promoter
      • May 2011 - Jul 2011

      Luggage Department ( Hush Puppies & Swiss Polo ) Luggage Department ( Hush Puppies & Swiss Polo )

    • Internship Staff
      • Jan 2011 - May 2011

      Under Network and Infrastructure DepartmentSV - En. Mohd Nizam Under Network and Infrastructure DepartmentSV - En. Mohd Nizam

    • Retail
    • 1 - 100 Employee
    • Part-Time Promoter
      • Dec 2002 - Feb 2003

      Gent's Department ( Hazard ) Gent's Department ( Hazard )

Education

  • Universiti Teknologi MARA
    Degree in Computer Networking, Computer Systems Networking and Telecommunications
    2011 - 2013
  • UiTM Teknologi Mara Seri Iskandar, Perak
    Diploma in Computer Science, Mathematics and Computer Science
    2008 - 2011

Community

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